{"id":17176,"date":"2024-05-23T09:11:22","date_gmt":"2024-05-23T07:11:22","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/kb\/add-article-on-order\/"},"modified":"2026-02-10T14:20:14","modified_gmt":"2026-02-10T13:20:14","slug":"add-article-on-order","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/add-article-on-order\/","title":{"rendered":"Add article on order"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>Click on <em>+Add article.<\/em><\/li>\n\n\n\n<li>Place the cursor in the ARTICLES field.<\/li>\n\n\n\n<li>Select an article. *Description and if you have entered the unit (pcs, hour, l&#8230;) and price on the article in the Article Register, it will be filled in automatically.<\/li>\n\n\n\n<li>Fill in number.<\/li>\n\n\n\n<li>The date will always be today&#8217;s date, but you can change the date.<\/li>\n\n\n\n<li>Added by will be your name. If you have the permission to change name under ADDED BY, you will see an arrow after your name and can choose another name. Usually only supervisors and administrators have that permission.<\/li>\n\n\n\n<li>If you want to add more articles, click <em>+Add article<\/em> again.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"472\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_article_options_on_order.png\" alt=\"Options when adding article on order\" class=\"wp-image-17178\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_article_options_on_order.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_article_options_on_order-300x138.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_article_options_on_order-768x354.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_article_options_on_order-50x23.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_article_options_on_order-60x28.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_article_options_on_order-100x46.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Here is an example of what it looks like when you click <em>+Add article<\/em>. In this case a pop-up box.<\/figcaption><\/figure>\n\n\n\n<p>*Would you rather search under the DESCRIPTION field? Then you can set it in your <em>Account Settings<\/em>. Click on your username. Locate <em>Settings &#8211; Focus when adding articles.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"337\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_Myaccount_focus.png\" alt=\"\" class=\"wp-image-20170\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_Myaccount_focus.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_Myaccount_focus-300x99.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_Myaccount_focus-768x253.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_Myaccount_focus-50x16.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_Myaccount_focus-60x20.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_Myaccount_focus-100x33.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">What do the different choices mean?<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Your latest articles:<\/strong>\r\n\r\nThe articles you last added to an order. This will fasten your search if you often use the same articles on your orders.<\/li>\n\n\n\n<li><strong>Default articles:<\/strong>\r\n\r\nArticles that you have marked &#8220;SHOW AS DEFAULT SEARCH&#8221; on the article record in the article register.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>With agreement:<\/strong>\r\n\r\nArticles that are on an agreement with the customer<\/li>\n\n\n\n<li><strong>The service object&#8217;s articles:<\/strong>\r\n\r\nArticles\/parts listed on the service object record<\/li>\n\n\n\n<li><strong>Time articles:<\/strong>\r\n\r\nTime articles appears here if you don&#8217;t use the <em>Article setting<\/em> &#8220;Separate time report articles&#8221;. Otherwise you will find the time articles under a separate header &#8211; TIME.\r\nTime articles are those marked &#8220;Move to time report&#8221; on the article record and which you use to add your working time to an order.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Addition articles<\/h4>\n\n\n\n<p>Additional articles are added automatically when you <strong>sign<\/strong> an order. Read more about <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=c3fa48faca&#038;check=9c2cd&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fadditional-articles%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"16989\">Additional articles.<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Search by suppliers&#8217; article numbers<\/h4>\n\n\n\n<p>If you want to be able to search also on suppliers&#8217; article numbers and descriptions here, a setting is required for that under <em>Group settings &#8211; Module settings &#8211; Article settings<\/em>. To make this setting, admin permissions are required.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_artticlesettings_supplier.png\" alt=\"\" class=\"wp-image-18282\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>*Would you rather search under the DESCRIPTION field? Then you can set it in your Account Settings. Click on your username. Locate Settings &#8211; Focus when adding articles. What do the different choices mean? Addition articles Additional articles are added automatically when you sign an order. Read more about Additional&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_searchwp_excluded":"","footnotes":""},"ht-kb-category":[336],"ht-kb-tag":[],"class_list":["post-17176","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-articles"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/17176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=17176"}],"version-history":[{"count":31,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/17176\/revisions"}],"predecessor-version":[{"id":26809,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/17176\/revisions\/26809"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=17176"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=17176"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=17176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}