{"id":18681,"date":"2024-10-11T17:06:29","date_gmt":"2024-10-11T15:06:29","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/kb\/message-log\/"},"modified":"2025-08-15T07:27:17","modified_gmt":"2025-08-15T05:27:17","slug":"message-log","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/message-log\/","title":{"rendered":"Message log"},"content":{"rendered":"\n<p>All e-mails and text messages* you have sent are listed in the Message log. Only the last month&#8217;s mailings are shown, but we save 1 year&#8217;s mailings.<\/p>\n\n<p>Click on your username, scroll to the bottom of the <em>Account Settings<\/em> page and you will find the link to the Message Log.<\/p>\n\n<p>As an admin, you can also choose which user you want to see the log for, just like in the activity log and time report.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_message_log.png\" alt=\"Link to Message log\" class=\"wp-image-18400\"\/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>* text messages is an extra feature. <a href=\"mailto:support@serviceprotokoll.se\">Please contact us<\/a> if you want to use this function.<\/li>\n<\/ul>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All e-mails and text messages* you have sent are listed in the Message log. Only the last month&#8217;s mailings are shown, but we save 1 year&#8217;s mailings. Click on your username, scroll to the bottom of the Account Settings page and you will find the link to the Message Log&#8230;.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_searchwp_excluded":"","footnotes":""},"ht-kb-category":[325,305],"ht-kb-tag":[684,685,686],"class_list":["post-18681","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customer-functions","ht_kb_category-account-settings","ht_kb_tag-email-en","ht_kb_tag-message-to-customer","ht_kb_tag-sent-messages"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/18681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=18681"}],"version-history":[{"count":7,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/18681\/revisions"}],"predecessor-version":[{"id":24050,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/18681\/revisions\/24050"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=18681"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=18681"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=18681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}