{"id":22014,"date":"2025-04-05T18:17:34","date_gmt":"2025-04-05T16:17:34","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/kb\/tags-work-order-and-order-confirmation\/"},"modified":"2026-04-07T15:19:12","modified_gmt":"2026-04-07T13:19:12","slug":"tags-work-order-and-order-confirmation","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/tags-work-order-and-order-confirmation\/","title":{"rendered":"Tags Work order and order confirmation"},"content":{"rendered":"\n<p><a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=d43343fa18&#038;check=2oj33&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Ftags-address-article-contact%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"21967\">Tags for address, contact person, signature and articles &#8211; click here.<\/a><\/p>\n\n<p>Tags for self-checks are placed in their own table. <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=d43343fa18&#038;check=54jva&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Ftags-self-checks%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"21981\">Here you find tags for self-checks.<\/a><\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/02\/Tags_selfcheck_example_table.png\" alt=\"\" class=\"wp-image-26894\"\/><figcaption class=\"wp-element-caption\">To include self-checks, create a separate table as in the image.<\/figcaption><\/figure>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Tag<\/th><th>Gives this information<\/th><\/tr><\/thead><tbody><tr><td>{OrderNo}<\/td><td>Order number<\/td><\/tr><tr><td>{Customer}<\/td><td>Customer<\/td><\/tr><tr><td>{InvoicedTo}<\/td><td>Name of customer invoiced<\/td><\/tr><tr><td>{Facility}<\/td><td>Facility<\/td><\/tr><tr><td>{Created}<\/td><td>Date created<\/td><\/tr><tr><td>{CreatedBy}<\/td><td>Created by<\/td><\/tr><tr><td>{CreatedByEmail}<\/td><td>Email to the person that created the order<\/td><\/tr><tr><td>{CustomerOrderNo}<\/td><td>Customer order number<\/td><\/tr><tr><td>{CostCenter}<\/td><td>Cost center<\/td><\/tr><tr><td>{Comments}<\/td><td>All comments on the work order<\/td><\/tr><tr><td>{ExternalComments}<\/td><td>External (marked as visible to customer) comments on the work order<\/td><\/tr><tr><td>{InternalComments}<\/td><td>Internal (marked as not visible to customer) comments on the work order<\/td><\/tr><tr><td>{OrderType}<\/td><td>The order type you set in Work Order Settings is displayed.<\/td><\/tr><tr><td><strong>Section \u201dAssignment\u201d<\/strong><\/td><td><\/td><\/tr><tr><td>{Assignments}<br\/>Tags to use for the assignment:<br\/>{ServiceObject}<br\/>{Description}<br\/>{Error}<br\/><br\/>\u2014\u2014\u2014-<br\/><br\/>{Measures}<br\/>Tags to use for measures<br\/>{Description}<br\/>{Date}<br\/>{PerformedByUser}<br\/>{Images}<br\/><br\/>\u2014\u2014\u2014<br\/>{Articles}<\/td><td>Create a table that contains the tag {Assignments}<br\/><br\/>Inside the \u201cAssignments\u201d table, create a table for measures {Measures} and one for articles: {Articles}<br\/>See the next section for article tags.<br\/><br\/>See how to build the table in the example template that you will find at the bottom of this page under <em>Article Attachments.<\/em><\/td><\/tr><tr><td>Tags for the Articles<\/td><td><\/td><\/tr><tr><td>{Articles}<\/td><td>See how the table should be built in the example template that you will find at the bottom of this page under <em>Article Attachments.<\/em><\/td><\/tr><tr><td>{ArtNo}<\/td><td>Article number<\/td><\/tr><tr><td>{Description}<\/td><td>Description of the article<\/td><\/tr><tr><td>{Unit}<\/td><td>Unit<\/td><\/tr><tr><td>{Amount}<\/td><td>Amount<\/td><\/tr><tr><td>{Discount}<\/td><td>Discount<\/td><\/tr><tr><td>{StoragePlace}<\/td><td>Storage place<\/td><\/tr><tr><td>{AddedBy}<\/td><td>Added by (name)<\/td><\/tr><tr><td>{AddedDate}<\/td><td>date when the article was added<\/td><\/tr><tr><td>{Articles} or {CustomerArticles}<\/td><td><strong>Other<\/strong> time\/articles<br\/>Create a separate table for these independent of the assignment table. Use the tags listed here, {ArtNo} \u2013 {AddedDate}.<\/td><\/tr><tr><td><strong>Price<\/strong><\/td><td><\/td><\/tr><tr><td>{Price}<\/td><td>Price<\/td><\/tr><tr><td>{TotalPriceIncVat}<\/td><td>Price incl. VAT per article\/articles<\/td><\/tr><tr><td>{OrderTotalTaxReduction50%} or {OrderTotalPriceAfterTaxReduction30%}<\/td><td>Total price with tax reduction 50% or 30%<\/td><\/tr><tr><td>{OrderTotalPriceIncVAT}<br\/>{OrderTotalVAT}<br\/>{OrderTotalPriceWithVAT25%}<br\/>{OrderTotalPriceWithVAT20%}<br\/>{OrderTotalVAT25%}<br\/>{OrderTotalVAT20%}<\/td><td>Tags total price incl. VAT<\/td><\/tr><tr><td><strong>Signature<\/strong><\/td><td><\/td><\/tr><tr><td>{SignatureImage}\u00a0<\/td><td>Image of the signature<\/td><\/tr><tr><td>{SignatureClarification}<\/td><td>Name of person who signed\/Performed by<\/td><\/tr><tr><td>{SignatureDate}<\/td><td>Date of the signing<\/td><\/tr><tr><td>{SignatureIssuer}<\/td><td>Name and date and time of signing, all in one line. Ex:<br\/>A. Technician 23\/09\/2024 09:30:48<\/td><\/tr><tr><td>{CustomerSignatureImage}<\/td><td>Image of the customer signature<\/td><\/tr><tr><td>{CustomerSignatureClarification}<\/td><td>Name clarification of the customer signature<\/td><\/tr><tr><td>{CustomerSignatureDate}<\/td><td>Date of the signing<\/td><\/tr><tr><td>{CustomerSignatureIssuer}<\/td><td>Logged in technician&#8217;s name and date and time of signing, all in one line. Ex:<br\/>A. Technician 23\/09\/2024 09:31:00<\/td><\/tr><tr><td><strong>Tags for booking confirmation info<\/strong><\/td><td><\/td><\/tr><tr><td>{Bookings}<\/td><td>This is the &#8220;main tag&#8221; that is needed. Create a table with two rows where you put the tag {Bookings} in the top row. In the bottom row, put any optional tags listed here.<\/td><\/tr><tr><td>{User}<\/td><td>The name of the person booked at the job<\/td><\/tr><tr><td>{StartDayOfWeek} <\/td><td>Name of weekday printed + start date: e.g. Friday 2025-10-22<\/td><\/tr><tr><td>{Start}<\/td><td>Start date<\/td><\/tr><tr><td>{EndDayOfWeek}<\/td><td>Name of weekday printed + end date<\/td><\/tr><tr><td>{End}<\/td><td>End date<\/td><\/tr><tr><td>{Description}<\/td><td>The description you entered when booking<\/td><\/tr><tr><td>{Type}<\/td><td><a href=\"https:\/\/support.serviceprotokoll.se\/en\/kb\/create-own-booking-types\/\">Booking type<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tags for address, contact person, signature and articles &#8211; click here. Tags for self-checks are placed in their own table. Here you find tags for self-checks. Tag Gives this information {OrderNo} Order number {Customer} Customer {InvoicedTo} Name of customer invoiced {Facility} Facility {Created} Date created {CreatedBy} Created by {CreatedByEmail} Email&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[808],"ht-kb-tag":[],"class_list":["post-22014","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-print-template-tags"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/22014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=22014"}],"version-history":[{"count":16,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/22014\/revisions"}],"predecessor-version":[{"id":27745,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/22014\/revisions\/27745"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=22014"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=22014"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=22014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}