{"id":23207,"date":"2025-06-03T16:18:08","date_gmt":"2025-06-03T14:18:08","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?post_type=ht_kb&#038;p=23207"},"modified":"2026-07-09T17:58:48","modified_gmt":"2026-07-09T15:58:48","slug":"user-group-settings","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/user-group-settings\/","title":{"rendered":"User group settings"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In <em>Module Settings &#8211; User Group Settings<\/em>, all active users in your group are listed and here you can sort the employees into groups or just change the order in which they are located.<\/p>\n\n<div class=\"wp-block-ht-blocks-toggle wp-block-hb-toggle\">\r\n<div class=\"wp-block-hb-toggle__title\">\r\n\r\n<span style=\"font-weight: 400;\">How to get to the Group Settings page<\/span>\r\n<ol>\r\n \t<li><span style=\"font-weight: 400;\"> Click on your username in the upper right corner (on computer) or at the bottom of the menu on mobile.<\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\"> Click on Go to admin page at the bottom of the page.<\/span><\/li>\r\n<\/ol>\r\n<span style=\"font-weight: 400;\">Only those with admin rights can access and change the page.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Here are more tips on how to reach Group Settings more easily.<\/span>\r\n\r\n<\/div><br><div class=\"wp-block-hb-toggle__content\">\r\n<div class=\"wp-block-hb-toggle__contentwrap\"><a href=\"https:\/\/support.serviceprotokoll.se\/en\/kb\/group-and-module-settings\/#gruppinstallningar\">Here are more tips on how to reach Group settings.<\/a><\/div><br><\/div><br><\/div>\n\n<p class=\"wp-block-paragraph\">Sorting here controls the order in which the resources are located in the Planner and in Time report (if you have permission to see more users than yourself). You can book an order for an entire user group in the planner.<\/p>\n\n<p class=\"wp-block-paragraph\">I<strong>f you want to create new groups, do this:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Click on <em>+ Add user group<\/em><\/li>\n\n\n\n<li>Enter a name of the group<\/li>\n\n\n\n<li>Add members to the group by hovering over the \u201cdots\u201d and dragging the user to the group name.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\">By dragging the dots you can also sort the groups and create subgroups of users. You can move entire groups by dragging the dots in front of the group name.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/06\/PS_EN_usergroupsettings_example-945x1024.png\" alt=\"\" class=\"wp-image-23179\"\/><figcaption class=\"wp-element-caption\">Here we have created the group Technicians which has two subgroups &#8211; Field Service and Compressed Air. Compressed Air has also been given the subgroups Compressed Air 1 and 1.<\/figcaption><\/figure>\n\n<p class=\"wp-block-paragraph\">This is how this sorting looks in the planner:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/06\/PS_EN_planner_showing_usergroups.png\" alt=\"\" class=\"wp-image-23181\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">In the Planner, you can make bookings for the entire user group in the same way as when booking for an individual user.<\/p>\n\n<h4 class=\"wp-block-heading\">User groups in the Time Report<\/h4>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"458\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Userpermission_timereport_show_usergroup.png\" alt=\"\" class=\"wp-image-28981\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Userpermission_timereport_show_usergroup.png 512w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Userpermission_timereport_show_usergroup-300x268.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Userpermission_timereport_show_usergroup-50x45.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Userpermission_timereport_show_usergroup-60x54.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Userpermission_timereport_show_usergroup-100x89.png 100w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><figcaption class=\"wp-element-caption\">User settings for time report.<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">By giving a user the &#8220;View user group&#8221; and\/or &#8220;Edit user group&#8221; user rights for TIME REPORT, you give a user the ability to see time reports for everyone in the user group they are part of.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example:<\/strong> The company has two user groups (admin and technician) but this user should only see and change time reports for the Admin group, which is the group they are part of.<\/p>\n<\/div>\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"449\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Timereport_usergroup.png\" alt=\"\" class=\"wp-image-28984\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Timereport_usergroup.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Timereport_usergroup-300x132.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Timereport_usergroup-768x337.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Timereport_usergroup-50x22.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Timereport_usergroup-60x26.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/07\/Timereport_usergroup-100x44.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>In Module Settings &#8211; User Group Settings, all active users in your group are listed and here you can sort the employees into groups or just change the order in which they are located. Sorting here controls the order in which the resources are located in the Planner and in&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_searchwp_excluded":"","footnotes":""},"ht-kb-category":[343],"ht-kb-tag":[],"class_list":["post-23207","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-resource-planning"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/23207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=23207"}],"version-history":[{"count":10,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/23207\/revisions"}],"predecessor-version":[{"id":28990,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/23207\/revisions\/28990"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=23207"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=23207"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=23207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}