{"id":25937,"date":"2025-12-08T18:48:07","date_gmt":"2025-12-08T17:48:07","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?post_type=ht_kb&#038;p=25937"},"modified":"2026-03-27T08:53:34","modified_gmt":"2026-03-27T07:53:34","slug":"supplier-invoices","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/supplier-invoices\/","title":{"rendered":"Supplier invoices &#8211; upload and handle"},"content":{"rendered":"\n<p><strong>Supplier invoices<\/strong> are found in the menu under <strong>Function<\/strong>.<\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">The feature is under development. A small cost per uploaded (interpreted) invoice may be added when development is complete.<\/p>\n\n<p>Here you upload supplier invoices that you have received as PDFs and can then add them to orders or in a storage and submit the invoices to your financial and accounting system.<\/p>\n\n<p>If you don&#8217;t see the title in the menu, you don&#8217;t have permissions for the function. Contact someone who has admin permissions.<\/p>\n\n<p>Below the search box is the address of your group&#8217;s unique &#8220;mailbox&#8221; that you can provide to suppliers.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_Supplier_invoices.png\" alt=\"\" class=\"wp-image-25950\"\/><figcaption class=\"wp-element-caption\">The home page for supplier invoices can be found under Function. This lists all invoices you have uploaded.<\/figcaption><\/figure>\n\n<h4 class=\"wp-block-heading\">Search supplier invoices<\/h4>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sokfilter75q.png\" alt=\"\" class=\"wp-image-9362\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sokfilter75q.png 75w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sokfilter75q-50x50.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sokfilter75q-60x60.png 60w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Under the filter symbol, you can choose whether you want to see parsed and canceled invoices.<\/p>\n<\/div>\n<\/div>\n\n<h4 class=\"wp-block-heading\">Upload supplier invoices<\/h4>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"67\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/11\/ladda_upp_faktura75.png\" alt=\"\" class=\"wp-image-25415\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/11\/ladda_upp_faktura75.png 75w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/11\/ladda_upp_faktura75-50x45.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/11\/ladda_upp_faktura75-60x54.png 60w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Click on the upload symbol to upload invoices (pdf files). Select file from your computer.<\/p>\n\n\n\n<p>The invoice is read and information such as invoice number (name), date, articles, currency, etc. are entered.<\/p>\n<\/div>\n<\/div>\n\n<p>The PDF you uploaded is attached under <strong>Documents<\/strong> with information about when it was uploaded and by whom.<\/p>\n\n<p>Depending on your permissions, you can <em>Edit<\/em>, <em>Attest, Assign, Add to order<\/em>, <em>Add to storage <\/em>and <em>Send supplier invoice to ERP.<\/em><\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/02\/PS_supplier_invoice_page.png\" alt=\"\" class=\"wp-image-26691\"\/><\/figure>\n\n<h4 class=\"wp-block-heading\">Concerning the articles<\/h4>\n\n<p>If the article does not have an article number specified or if the input cannot interpret the article number, a dash is written instead of the number &#8211; (dash) on the order.<\/p>\n\n<p>All lines entered in the field for articles will be loaded. If the supplier has entered a text line, this will also be loaded. In the screenshot above, for example, you see a &#8220;No&#8221; in the line for an article &#8211; here the invoice contained the heading &#8220;Green deduction?&#8221; with the answer &#8220;No&#8221;.<\/p>\n\n<p>Articles from the supplier invoice are <strong>not added<\/strong> to your article register.<\/p>\n\n<p>If you need to change the information on an article, click <strong>Edit<\/strong>.<\/p>\n\n<h4 class=\"wp-block-heading\">If you have the Article Setting &#8220;Update net\/gross from EDI&#8221;<\/h4>\n\n<p>If you in the <em>Article setting<\/em> have chosen the option &#8220;Update prices from EDI&#8221; (net or gross) this will also affect articles from the supplier invoice. In the article history, you will see the supplier invoice number and can check from which supplier invoice the price was updated.<\/p>\n\n<h4 class=\"wp-block-heading\">Add to order<\/h4>\n\n<p>If you want to link the supplier invoice to an order, click <strong>Add to order<\/strong>. Search and select the order in the popup.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_Supplier_invoices_to_order.png\" alt=\"\" class=\"wp-image-25926\"\/><\/figure>\n\n<p>All articles are listed on the order and &#8220;Name&#8221; (usually an order number from the invoice) is listed under &#8220;Uploaded (date) by&#8221;. The ability to choose which articles to add to an order is under development.<\/p>\n\n<p>Information about and a link to the order are displayed in the header.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_supplierinvoice_with_orderlink.png\" alt=\"\" class=\"wp-image-25943\"\/><\/figure>\n\n<p>If you have linked to an order and need to change this, you can restore the order. Click <strong>Restore<\/strong>.<\/p>\n\n<h4 class=\"wp-block-heading\">Storage<\/h4>\n\n<p>If you want to add the articles to your storage, click <strong>Add to storage<\/strong>. Select the storage in the popup.<\/p>\n\n<p>A link to the storage is added under <strong>Delivery:<\/strong>. Click on the storage to complete the delivery and possibly remove items that should not be placed in the storage.<\/p>\n\n<h4 class=\"wp-block-heading\">Generate invoice<\/h4>\n\n<p>Click the <strong>Send supplier invoice to ERP<\/strong> button to submit the supplier invoice to the accounting program.<\/p>\n\n<h4 class=\"wp-block-heading\">Permissions Supplier invoice<\/h4>\n\n<p><div class=\"permissions-action\"><em><span class=\"editor-label\">View, <\/span><\/em><em><span class=\"editor-label\"><label for=\"SupplierInvoiceRestore\">Restore, <\/label><\/span><span class=\"editor-label\"><label for=\"SupplierInvoiceUpload\">Upload, <\/label><\/span><span class=\"editor-label\"><label for=\"SupplierInvoiceAttest\">Attest, <\/label><\/span><span class=\"editor-label\"><label for=\"SupplierInvoiceAttestAssigned\">Attest assigned, <\/label><\/span><span class=\"editor-label\"><label for=\"SupplierInvoiceAssign\">Assign, <\/label><\/span><span class=\"editor-label\"><label for=\"SupplierInvoiceSendInvoice\">Generate invoice<\/label><\/span><\/em><\/div><\/p>\n\n<p>Admin permissions are required to set permissions to a user. <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=0b958f3ea1&#038;check=60ibd&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fhandle-user-settings-and-permissions%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">Read more about how to set permissions.<\/a><\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Supplier invoices are found in the menu under Function. Here you upload supplier invoices that you have received as PDFs and can then add them to orders or in a storage and submit the invoices to your financial and accounting system. If you don&#8217;t see the title in the menu,&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[336],"ht-kb-tag":[678,956],"class_list":["post-25937","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-articles","ht_kb_tag-supplier-en","ht_kb_tag-supplier-invoice"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/25937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=25937"}],"version-history":[{"count":18,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/25937\/revisions"}],"predecessor-version":[{"id":27572,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/25937\/revisions\/27572"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=25937"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=25937"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=25937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}