{"id":28263,"date":"2026-05-21T12:42:15","date_gmt":"2026-05-21T10:42:15","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?post_type=ht_kb&#038;p=28263"},"modified":"2026-05-21T12:42:18","modified_gmt":"2026-05-21T10:42:18","slug":"time-report-with-start-and-end","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/time-report-with-start-and-end\/","title":{"rendered":"Time report with start and end"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you use this setting, you specify a <strong>start<\/strong> and e<strong>nd<\/strong> time instead of a number of hours, e.g. 07:15 &#8211; 11:30 and 12:00 &#8211; 15:45 on your orders.<\/p>\n\n<p class=\"wp-block-paragraph\">If you have started a timer, the time will be added automatically when you end and switch the timer. <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=af02e7fd56&#038;check=497gs&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Ftimer%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">Read more about timers here.<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">The system calculates your worked time. Breaks entered in your user settings are not deducted, you must enter your actual worked hours.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/08\/PS_EN_Articlesetting_hour_minutes.png\" alt=\"\" class=\"wp-image-24235\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">The time will be added to your time report.<\/p>\n\n<p class=\"wp-block-paragraph\">If you need to change your worked hours, do so on the order. The change must be made before you mark the time report as complete &#8211; unless you have <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=af02e7fd56&#038;check=651h4&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fsetting-time-codes-and-descriptions-in-time-report%2F%23free-mark-as-completed&#038;otype=unknown&#038;oid=0&#038;source=block-content\">&#8220;Free mark as completed&#8221;.<\/a><\/p>\n\n<h4 class=\"wp-block-heading\">Information for administrators<\/h4>\n\n<p class=\"wp-block-paragraph\">To activate the function, do this:<\/p>\n\n<p class=\"wp-block-paragraph\">Go to <em>Time report settings<\/em> and select \u201cEnter time using start and end\u201d.<\/p>\n\n<p class=\"wp-block-paragraph\">The setting should be combined with the <em>Article setting<\/em> \u2013 \u201cEnter quantity in hours and minutes\u201d so that you get fields for time on time lines in an order.<\/p>\n\n<p class=\"wp-block-paragraph\">You must also have the <em>Article Setting<\/em> &#8211; &#8220;Separate time report articles&#8221;.<\/p>\n\n<p class=\"wp-block-paragraph\">NOTE!<br\/>With this setting, the system cannot take into account set breaks.<br\/>The calculation does not take into account the set &#8220;step length&#8221; in <em>Time report settings.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you use this setting, you specify a start and end time instead of a number of hours, e.g. 07:15 &#8211; 11:30 and 12:00 &#8211; 15:45 on your orders. If you have started a timer, the time will be added automatically when you end and switch the timer. Read more&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_searchwp_excluded":"","footnotes":""},"ht-kb-category":[343],"ht-kb-tag":[741,1017],"class_list":["post-28263","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-resource-planning","ht_kb_tag-time-report","ht_kb_tag-use-hours-and-minutes"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/28263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=28263"}],"version-history":[{"count":1,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/28263\/revisions"}],"predecessor-version":[{"id":28264,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/28263\/revisions\/28264"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=28263"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=28263"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=28263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}