{"id":9334,"date":"2023-02-28T09:30:07","date_gmt":"2023-02-28T08:30:07","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?post_type=ht_kb&#038;p=9334"},"modified":"2025-05-02T14:18:07","modified_gmt":"2025-05-02T12:18:07","slug":"forgot-your-password","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/forgot-your-password\/","title":{"rendered":"Forgot or want to change your password?"},"content":{"rendered":"\n<p>If you have forgotten your password or want to change your password click on the link \u201cHave you forgotten your password?\u201d in the login box. Fill in your user name. The recovery link message will be sent to the email address associated with your user account.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"564\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/12\/login_lost_password.png\" alt=\"\" class=\"wp-image-13020\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/12\/login_lost_password.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/12\/login_lost_password-300x165.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/12\/login_lost_password-768x423.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/12\/login_lost_password-50x28.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/12\/login_lost_password-60x33.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/12\/login_lost_password-100x55.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Admin account<\/h3>\n\n<p>When you, as a new customer, create an account\/group on Serviceprotocol.com you will automatically be granted admin permission and are thereby able to <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=4e26f0dd5b&#038;check=53gu7&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fknowledge-base%2Flagga-till-anvandare%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"9242\">adding other users<\/a> and edit group<a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=4e26f0dd5b&#038;check=4n383&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fknowledge-base%2Fgrupp-och-modulinstallningar%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"60\"> Group settings.<\/a><\/p>\n\n<p>Several users can have admin permission<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have forgotten your password or want to change your password click on the link \u201cHave you forgotten your password?\u201d in the login box. Fill in your user name. The recovery link message will be sent to the email address associated with your user account. Admin account When you,&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[305],"ht-kb-tag":[838,839],"class_list":["post-9334","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-settings","ht_kb_tag-forgotten-password","ht_kb_tag-password-en"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/9334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=9334"}],"version-history":[{"count":4,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/9334\/revisions"}],"predecessor-version":[{"id":22445,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/9334\/revisions\/22445"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=9334"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=9334"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=9334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}