{"id":9787,"date":"2023-03-14T10:49:44","date_gmt":"2023-03-14T09:49:44","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?post_type=ht_kb&#038;p=9787"},"modified":"2026-02-05T15:08:38","modified_gmt":"2026-02-05T14:08:38","slug":"storage","status":"publish","type":"ht_kb","link":"https:\/\/support.serviceprotokoll.se\/en\/kb\/storage\/","title":{"rendered":"Storage"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">What does the Storage tab contain?<\/h4>\n\n<p>Storage contain <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=34cq8&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fstorage-items%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">stock lists (storage item)<\/a>, registration of inbound and outbound <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=41b2v&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fdeliveries%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">deliveries<\/a>, <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=33fre&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fstocktaking%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">inventory<\/a> and <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=5ut03&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Ftransaction-history%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">transaction history.<\/a> The system also handles updating of stock items such as those in service technicians&#8217; cars. You can create several different storages. Articles are easily moved between the different storages by making inbound or outbound deliveries.<\/p>\n\n<p>The Storage function is enabled by setting user permissions. Admin permission are required. See more under <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=5c15k&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fsettings-concerning-storage%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"10526\">Settings concerning storage<\/a><\/p>\n\n<p>What you see and can do as a user is controlled by the permissions you have been granted in the system.<\/p>\n\n<h4 class=\"wp-block-heading\" id=\"vad-innehaller-lager\"><strong>Storage symbols when adding articles on orders<\/strong><\/h4>\n\n<p>When using the storage feature, these symbols appear when you add articles to an order:<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_lager_hus.png\" alt=\"\" class=\"wp-image-9894\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>\u201dThe storage\u201d symbol is displayed when the article is taken from the <strong>main storage<\/strong>. A number indicates the quantity in the storage.<br\/>Click on the symbol if you want to choose another or not take from a storage at all.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_lager_star_green75q.png\" alt=\"\" class=\"wp-image-9896\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>You will see the &#8220;star&#8221; when you have selected a <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=16h06&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fstorage%2F%23default-storage&#038;otype=unknown&#038;oid=0&#038;source=block-content\">default storage<\/a> and you have the article in that storage. The article is automatically selected from your default storage. The number indicates the amount of the article in the storage.<br\/>Click on the symbol if you want to select a different storage or no storage at all.<\/p>\n<\/div>\n<\/div>\n\n<h4 class=\"wp-block-heading\" id=\"lager\">Storage<\/h4>\n\n<p>Storage is found under the menu <strong>Storage.<\/strong><\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_storage_list.png\" alt=\"\" class=\"wp-image-10532\"\/><figcaption class=\"wp-element-caption\">Image 1: The Storage tab lists all your storages. This is also where you create new storages.<\/figcaption><\/figure>\n\n<h4 class=\"wp-block-heading\">Create new storage<\/h4>\n\n<p>Click the <em>+symbol<\/em> if you want to create a new storage<em>.<\/em><\/p>\n\n<p>A storage can be created by<a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=3pdr4&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Farticle-tags%2Fimport-storage%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb_tag\" data-id=\"110\"> importing an excel-file.<\/a><\/p>\n\n<p>You can also create a storage by importing an stocktaking of your current storage. Read more about this under <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=7blc3&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fimport-a-storage-inventory%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">Import a storage\/inventory.<\/a><\/p>\n\n<p>Add articles to the new storage by making a delivery to your storage. <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=41b2v&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fdeliveries%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"26191\">Learn how to make inbound deliveries in the article Deliveries.<\/a><\/p>\n\n<h4 class=\"wp-block-heading\" id=\"migrera-lager\">Migrate storage<\/h4>\n\n<p>You can also use the <strong>Migrate<\/strong> function when you have clicked on a storage. This allows you to quickly move all items in one storage to another.<\/p>\n\n<h4 class=\"wp-block-heading\" id=\"huvudlager\"><strong>Main storage<\/strong><\/h4>\n\n<p>There must be a Main Storage. However, you can change the name by clicking Edit. If you want to change the main storage, click on the storage, scroll to the bottom and click <em>Set as Main Storage.<\/em><\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_Storagelist_with_arrows.png\" alt=\"\" class=\"wp-image-10534\"\/><figcaption class=\"wp-element-caption\">Image 3: Set as main storage<\/figcaption><\/figure>\n\n<h5 class=\"wp-block-heading\">Use as default storage<\/h5>\n\n<p id=\"standardlager\">When you use an item in the storage, it is taken from the main storage by default. You can change this yourself by using the default storage function as done in the example above with &#8220;Service car 2&#8221;. A default storage is the storage that you primarily take your articles from, for example the storage in your car.<\/p>\n\n<p>Click <strong>Assign<\/strong> on the storage you want to set as the default storage. Select the people who should have this storage as the default storage. If you are the only one who should have the storage as the default storage, simply click the <strong>Use as Default Storage<\/strong> button.<\/p>\n\n<p>By opening a Storage you will also see who else is using this storage as their default storage.<\/p>\n\n<p>If you want to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>change the selected default storage \u2013 choose another storage, open it and click the button <em>Use as default storage.<\/em><\/li>\n\n\n\n<li>change the name of a storage or add comments \u2013 click <em>Edit<\/em>.<\/li>\n\n\n\n<li>sea all history about a storage \u2013 click <em>View history<\/em> at the bottom of the page<b>.<\/b><\/li>\n\n\n\n<li><strong>remove <\/strong>yourself from a default storage<strong> without <\/strong>choosing another default storage<strong> &#8211;<\/strong> click on <em>Assign<\/em> and uncheck the box next to your username.<\/li>\n<\/ul>\n\n<p>An administrator may have assigned you a default storage. In that case, you cannot change the storage selection.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_Storage_set_as_main.png\" alt=\"\" class=\"wp-image-10536\"\/><figcaption class=\"wp-element-caption\">Image 4: Use as default storage. Here you also see who else is using this default storage.<\/figcaption><\/figure>\n\n<h4 class=\"wp-block-heading\">Articles with stock balance 0?<\/h4>\n\n<p>Inside a storage, you can choose whether you want to see or hide articles with a stock balance of 0. The \u201cShow empty\u201d function is only visible if there are articles with a stock balance of 0. The article is \u201cgrayed out\u201d.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/09\/PS_EN_storage_show_empty.png\" alt=\"\" class=\"wp-image-24408\"\/><\/figure>\n\n<h4 class=\"wp-block-heading\" id=\"ange-lagerplats\">Set storage place<\/h4>\n\n<p>Do this:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Select a storage<\/li>\n\n\n\n<li>Click <strong>Edit<\/strong><\/li>\n\n\n\n<li>Locate the article and fill in the storage place<\/li>\n\n\n\n<li>Save<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_Storage_set_placeELMODUL-4.png\" alt=\"\" class=\"wp-image-24508\"\/><\/figure>\n\n<p>You can also specify the <strong>storage place<\/strong> when making an delivery (an internal storage movement). Learn more about <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=18m3g&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fstorage-items%2F%23leveranser&#038;otype=unknown&#038;oid=0&#038;source=block-content\">Deliveries.<\/a><br\/><br\/>Do this:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Go to <em>Deliveries.<\/em><\/li>\n\n\n\n<li>Click +.<\/li>\n\n\n\n<li>Choose <em>from<\/em> which storage <em>to<\/em> which storage. Choose the <em>same<\/em> storage \u2013 unless you are moving the article between different storages at the same time.<\/li>\n\n\n\n<li>Locate the article you want to specify a storage location for and a field will open where you can specify the storage location.<\/li>\n\n\n\n<li><em>Save <\/em>and then <em>Sign<\/em> the delivery.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_Storage_set_storageplace_on_delivery.png\" alt=\"\" class=\"wp-image-24512\"\/><\/figure>\n\n<h4 class=\"wp-block-heading\">Order stock<\/h4>\n\n<p>If you see the <strong>Order stock<\/strong> button in a storage, there are articles that have passed their <strong>order point<\/strong>, i.e. the number that you have set as the minimum number that should be in your storage.<\/p>\n\n<p>When there are articles that need to be ordered, the Storage button will be highlighted in red.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2026\/02\/PS_Storage_red_mark.png\" alt=\"\" class=\"wp-image-26740\"\/><\/figure>\n\n<p><a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=qk4l1&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fstorage-items%2F%23stall-in-bestallningspunkt&#038;otype=unknown&#038;oid=0&#038;source=block-content\">Learn how to set a order point here.<\/a><\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/06\/PS_EN_Storage_order_stock.png\" alt=\"\" class=\"wp-image-23195\"\/><figcaption class=\"wp-element-caption\">Image 5: Click Order Stock. The button is only displayed if there are articles below the set order point.<\/figcaption><\/figure>\n\n<p><strong>To create a purchase order<\/strong> for these articles, click <strong>Order Stock.<\/strong> A popup will open with the articles filled in.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_Storage_order_stock_popup.png\" alt=\"\" class=\"wp-image-26056\"\/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Select the articles you want to order.<\/li>\n\n\n\n<li>The quantity you entered for the order articles is pre-filled. The quantity can be changed.<\/li>\n\n\n\n<li>If you have specified <strong>a main supplier<\/strong> on the article records, it is selected by default. Otherwise, select a supplier from the drop-down list. You can skip selecting a supplier and select a supplier later on the purchase order.<\/li>\n\n\n\n<li>Click <strong>Create purchase order<\/strong>. A purchase order is created per supplier. Items for which you have not selected a supplier are placed on their own purchase order.<\/li>\n\n\n\n<li>A popup informs you about the numbers the purchase orders have received.<\/li>\n\n\n\n<li>All purchase orders created in this way are listed under the respective storage..<\/li>\n<\/ul>\n\n<p><a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=2up53&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fpurchase-order%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" data-type=\"ht_kb\" data-id=\"9514\">Learn about Purchase order here.<\/a><\/p>\n\n<h4 class=\"wp-block-heading\">Export a storage list<\/h4>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"202\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_laddaner_svart.png\" alt=\"\" class=\"wp-image-10042\" style=\"width:100px;height:101px\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_laddaner_svart.png 200w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_laddaner_svart-50x50.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_laddaner_svart-60x60.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_laddaner_svart-100x100.png 100w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Do you want to download\/export a list of a storage? Click on the storage you want to download and then click on this symbol. A xlsx-file or csv-file (depending on your <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=1668d1b738&#038;check=35gvs&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fgroup-settings-module-settings%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\">Group settings<\/a>) is created which you can then open in your spreadsheet program.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>What does the Storage tab contain? Storage contain stock lists (storage item), registration of inbound and outbound deliveries, inventory and transaction history. The system also handles updating of stock items such as those in service technicians&#8217; cars. You can create several different storages. Articles are easily moved between the different&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[302],"ht-kb-tag":[878,875,877,962,794,876],"class_list":["post-9787","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-storage","ht_kb_tag-default-storage","ht_kb_tag-main-storage-en","ht_kb_tag-migrate-en","ht_kb_tag-order-stock","ht_kb_tag-storage-en","ht_kb_tag-storage-function"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/9787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=9787"}],"version-history":[{"count":36,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/9787\/revisions"}],"predecessor-version":[{"id":26749,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb\/9787\/revisions\/26749"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=9787"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-category?post=9787"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=9787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}