{"id":16313,"date":"2024-02-20T08:53:14","date_gmt":"2024-02-20T07:53:14","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/current-issues\/"},"modified":"2026-02-24T14:06:04","modified_gmt":"2026-02-24T13:06:04","slug":"current-issues","status":"publish","type":"page","link":"https:\/\/support.serviceprotokoll.se\/en\/current-issues\/","title":{"rendered":"Current issues"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Description<\/th><th>time<\/th><\/tr><\/thead><tbody><tr><td><\/td><td><\/td><\/tr><tr><td><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#89c60e;color:#89c60e\"\/>\n\n<p class=\"has-text-color has-link-color wp-elements-fbd1a6c586aaf02f0837905b7b85aca6\" style=\"color:#4a8853\"><strong>FIXED<\/strong><\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Description<\/th><th>Fixed, date and time<\/th><\/tr><\/thead><tbody><tr><td>Temporary operational disruption. Work is underway to fix the error.<\/td><td>2026-02-24 kl 14:05<\/td><\/tr><tr><td>It is not possible to add an articles by clicking +Add Time\/Article without opening the work order. Applies if you have the Work Order setting &#8220;Use fast add articles&#8221;.<br\/>Temporary solution: select Edit on the work order.<\/td><td><strong>2026-01-0<\/strong>7 kl 09:30 CET<\/td><\/tr><tr><td>Agreements cannot be changed or duplicated.<\/td><td><strong>2026-01-02<\/strong> kl 16:25 CET<\/td><\/tr><tr><td>Some users where unable to open work orders, service orders, and protocols due to problem with the booking confirmation function.<\/td><td><strong>2025-11-20<\/strong> kl 10:02 CET<\/td><\/tr><tr><td>When a service order is partially performed, the protocol got a new number. This means that the link from the protocol to the service order was broken.<br\/>Merge protocol still works as intended.<br\/>Technicians with only the permission &#8220;View assigned&#8221; on Service orders were denied access when attempting to enter a service protocol.<\/td><td>2025-10-28 16:35 CET<\/td><\/tr><tr><td><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Description time FIXED Description Fixed, date and time Temporary operational disruption. Work is underway to fix the error. 2026-02-24 kl 14:05 It is not possible to add an articles by clicking +Add Time\/Article without opening the work order. Applies if you have the Work Order setting &#8220;Use fast add articles&#8221;.Temporary&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16313","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/pages\/16313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=16313"}],"version-history":[{"count":16,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/pages\/16313\/revisions"}],"predecessor-version":[{"id":27001,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/pages\/16313\/revisions\/27001"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=16313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}