{"id":12036,"date":"2023-09-11T10:48:11","date_gmt":"2023-09-11T08:48:11","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?p=12036"},"modified":"2024-02-28T15:28:19","modified_gmt":"2024-02-28T14:28:19","slug":"updates-10-sept","status":"publish","type":"post","link":"https:\/\/support.serviceprotokoll.se\/en\/updates-10-sept\/","title":{"rendered":"Updates 23-09-10"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Time report &#8211; NOT WORKING<\/h4>\n\n\n\n<p>Not working a day? Just click the button in your time report.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_Timereport_notworking.png\" alt=\"\" class=\"wp-image-12274\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_Timereport_notworking.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_Timereport_notworking-300x138.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_Timereport_notworking-768x353.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_Timereport_notworking-50x23.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_Timereport_notworking-60x28.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_Timereport_notworking-100x46.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Service order<\/h4>\n\n\n\n<p>You do know that you can print SO via the collection function nowadays? Make a search selection, click the collection function symbol, select which orders you want to print and click Print.<\/p>\n\n\n\n<p>The latest change in the function is that self-defined fields have been added to the printout.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Service protocol<\/h4>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-top\" style=\"grid-template-columns:32% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1125\" height=\"2436\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image.jpeg\" alt=\"\" class=\"wp-image-12053 size-full\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image.jpeg 1125w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-139x300.jpeg 139w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-473x1024.jpeg 473w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-768x1663.jpeg 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-23x50.jpeg 23w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-709x1536.jpeg 709w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-946x2048.jpeg 946w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-28x60.jpeg 28w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_mobile_servicecomp_add_image-46x100.jpeg 46w\" sizes=\"auto, (max-width: 1125px) 100vw, 1125px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>When checking a service point you can upload images. Click <em>Add Image.<\/em><\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Fault report<\/h4>\n\n\n\n<p>Added that you can create a sales order from the fault report.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The planner<\/h4>\n\n\n\n<p>There is now a function to spread out long bookings over several days in the Planner. For example. if you are sick for a week, the system (based on set working hours) adds it on every day &#8211; instead of in one lump as before.<\/p>\n\n\n\n<p>In Planner &#8211; Resource there is a new entry called &#8220;list&#8221; where a list of bookings is created. (Just need some styling :)) In addition, two different ways to display a day view.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Subscribe to the Planner calender<\/h4>\n\n\n\n<p>Click on your username to access your account settings. Copy and use the ICS (Google\/outlook\/iOS) link to activate the subscription. The subscription is active for 1 month. When the month have past you will get a notification.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Notifications?<\/h4>\n\n\n\n<p>Do you want e-mail or notification when orders or entries in the system are created or changed? We have added more choices for notifications, for example when a sales order is created or changed or a quote is signed. Click on your username to set your preferences.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Storage \/ Article register<\/h4>\n\n\n\n<p>Added ordered and available to better display current stock on article record under the &#8220;In Stock&#8221; tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"251\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_articel_instocktab.png\" alt=\"\" class=\"wp-image-12037\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_articel_instocktab.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_articel_instocktab-300x74.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_articel_instocktab-768x188.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_articel_instocktab-50x12.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_articel_instocktab-60x15.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/09\/PS_EN_articel_instocktab-100x25.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In Storage is added order point = quantity when it is time to order more.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">More administrators?<\/h4>\n\n\n\n<p>You who have an administrator account can now give admin permisson to a colleague.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Autumn 23&#8217;s first updates! Print SO, add image to service component, news in the Planner &#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[466,10],"tags":[],"class_list":["post-12036","post","type-post","status-publish","format-standard","hentry","category-news","category-uppdateringar"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/12036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=12036"}],"version-history":[{"count":1,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/12036\/revisions"}],"predecessor-version":[{"id":13602,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/12036\/revisions\/13602"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=12036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/categories?post=12036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/tags?post=12036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}