{"id":16420,"date":"2024-04-02T19:16:19","date_gmt":"2024-04-02T17:16:19","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?p=16420"},"modified":"2024-04-09T16:50:40","modified_gmt":"2024-04-09T14:50:40","slug":"news-2024-03-29","status":"publish","type":"post","link":"https:\/\/support.serviceprotokoll.se\/en\/news-2024-03-29\/","title":{"rendered":"2024-04-02 – Save your signature, new overtime timer setting, edit articles quickly…"},"content":{"rendered":"\n
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\"Click<\/figure>\n\n\n\n
\"Document<\/figure>\n<\/div>\n\n\n\n
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Edit service object information on an order<\/h4>\n\n\n\n

If you need to change the information about the object, click on the pen to the right of the name of the object. A popup will open where you can make your changes. Here you can also upload images and documents.All changes are saved to the object record. A document icon indicates that there are files on the object. You see this part even if you do not have permission to change the object.<\/p>\n\n\n\n

A document icon indicates that there are files on the object. You see this part even if you do not have the right to change the object. Click on the symbol and a list of documents will appear. If you want to open a document, click on the file name.<\/p>\n<\/div>\n<\/div>\n\n

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My signature in mobile view.<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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Save your signature<\/h4>\n\n\n\n

Tired of writing your signature? Save your signature in your account settings and it will be added automatically.<\/p>\n\n\n\n

Do this:<\/p>\n\n\n\n

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  1. Click on your username. On a computer, you’ll find it at the top right. In mobile at the bottom of the menu.<\/li>\n\n\n\n
  2. Click Create signature<\/em>. The signature box opens.<\/li>\n\n\n\n
  3. Write your signature.<\/li>\n\n\n\n
  4. Save.<\/li>\n<\/ol>\n\n\n\n

    If you are not satisfied, just redo it.<\/p>\n<\/div>\n<\/div>\n\n

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    \"\"<\/figure>\n<\/div>\n\n\n\n
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    New timer setting<\/h4>\n\n\n\n

    In the timer, we have added field for default overtime article.<\/strong><\/p>\n\n\n\n

    For this to work, working hours must be entered in your user settings. An administrator does that for you.<\/p>\n\n\n\n

    Don’t see the timer? Then you have not entered any standard items in the timer settings. Read how to set and use the timer here<\/a>.<\/p>\n<\/div>\n<\/div>\n\n

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    From the left is the order status (orange), booking type (black), order type (blue) and then the technician’s color in the planner. You choose and set the colors yourself.<\/figcaption><\/figure>\n\n\n\n
    \"Booking
    Here is the booking type’s color as background color and self-defined status color in text (green on the lower booking).<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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    Display of colors in Planner – Resource<\/h4>\n\n\n\n

    UPDATED INFO 240409<\/p>\n\n\n\n

    We have rearranged the order a bit and added more setting options for the colors in the Planner<\/em> for those of you who have chosen to create your own booking types and\/or your own order types. In addition, you can now set the custom status to appear in the text color.<\/p>\n\n\n\n

    This is how the colors\/fields are displayed as default:<\/p>\n\n\n\n

    With the Booking typ<\/strong>e (which you set in Planner Settings) – see image.<\/p>\n\n\n\n

    Calendar<\/em> from the left: status \/ booking type \/ order type \/ technician color as the large field \nResource<\/em> from the left: booking type \/ order type \/ status as the main field<\/p>\n\n\n\n

    With default types already in the system: \nCalendar<\/em> from the left: status \/ order type \/ technician color \nResource<\/em> from the left: order type and status<\/p>\n\n\n\n

    Planner settings<\/h5>\n\n\n\n

    There are new setting options for the Planner v.g. types:<\/p>\n\n\n\n