{"id":17145,"date":"2024-05-21T11:38:43","date_gmt":"2024-05-21T09:38:43","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/2024-05-21-offline-add-template-to-protocol-time-articles-from-agreement\/"},"modified":"2024-11-06T20:50:15","modified_gmt":"2024-11-06T19:50:15","slug":"2024-05-21-offline-add-template-to-protocol-time-articles-from-agreement","status":"publish","type":"post","link":"https:\/\/support.serviceprotokoll.se\/en\/2024-05-21-offline-add-template-to-protocol-time-articles-from-agreement\/","title":{"rendered":"2024-05-21 &#8211; offline, add template to protocol, time articles from agreement"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"447\" height=\"310\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_popup_warning_offline-e1716285222246.png\" alt=\"\" class=\"wp-image-17151\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_popup_warning_offline-e1716285222246.png 447w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_popup_warning_offline-e1716285222246-300x208.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_popup_warning_offline-e1716285222246-50x35.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_popup_warning_offline-e1716285222246-60x42.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_popup_warning_offline-e1716285222246-100x69.png 100w\" sizes=\"auto, (max-width: 447px) 100vw, 447px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Offline warning<\/h4>\n\n\n\n<p>If you use the offline mode (Local database), <strong>log out<\/strong> the system and then are in a mode where you cannot reach the network, you cannot use the app. As a reminder of this, you will now receive a popup with a warning not to log out.<\/p>\n\n\n\n<p>During the spring, we have worked a lot with the functionality of the offline mode and hope that it will now work more smoothly. Among other things, you can clearly see in the To-Do list which orders you have downloaded.<\/p>\n\n\n\n<p><a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=af1cea7906&#038;check=79tnr&#038;redirect=https%3A%2F%2Fsupport.serviceprotokoll.se%2Fen%2Fkb%2Fmy-account%2F%23use-local-database-offline-mode&#038;otype=unknown&#038;oid=0&#038;source=block-content\">Learn more about offline mode.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"348\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol.png\" alt=\"\" class=\"wp-image-17136\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol-300x102.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol-768x261.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol-50x17.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol-60x20.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_EN_add_template_to_protocol-100x34.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Forgot to add a service template to an order and started performing the protocol?<\/h4>\n\n\n\n<p>Forgot to add a service template to the service order? Now you can choose to add a service template to a service protocol, not just like previous service points. Below the service object is now the TEMPLATES field. Put the cursor in the field and select template. A popup will ask if you want to choose to add the template or replace the template already on the protocol.<\/p>\n\n\n\n<p>You can of course also in this mode choose to create a completely new service template by clicking on the + symbol.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"285\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement.png\" alt=\"\" class=\"wp-image-17154\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement-300x83.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement-768x214.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement-50x14.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement-60x17.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/05\/PS_add_article_with_agreement-100x28.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Quickly choose from time articles that are in an agreement<\/h4>\n\n\n\n<p>Do you have an agreement with a customer that contains<strong> articles<\/strong>? Then you now see a new choice when you add articles to an order &#8211; With agreement.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Offline warning If you use the offline mode (Local database), log out the system and then are in a mode where you cannot reach the network, you cannot use the app. As a reminder of this, you will now receive a popup with a warning not to log out. During&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[466],"tags":[],"class_list":["post-17145","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/17145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=17145"}],"version-history":[{"count":9,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/17145\/revisions"}],"predecessor-version":[{"id":17163,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/17145\/revisions\/17163"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=17145"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/categories?post=17145"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/tags?post=17145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}