{"id":17550,"date":"2024-06-27T18:39:05","date_gmt":"2024-06-27T16:39:05","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?p=17550"},"modified":"2024-11-06T20:50:02","modified_gmt":"2024-11-06T19:50:02","slug":"2024-06-27-update-position-on-facility-new-service-order-setting-etc","status":"publish","type":"post","link":"https:\/\/support.serviceprotokoll.se\/en\/2024-06-27-update-position-on-facility-new-service-order-setting-etc\/","title":{"rendered":"2024-06-27 \u2013 Update position on facility, new service order setting, customer signature on work order etc"},"content":{"rendered":"\n<p>Updated 2024-07-01<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/07\/PS_EN_WO_settings_signature.png\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"287\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/07\/PS_AO_install_signatur.png\" alt=\"\" class=\"wp-image-17585\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/07\/PS_AO_install_signatur.png 512w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/07\/PS_AO_install_signatur-300x168.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/07\/PS_AO_install_signatur-50x28.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/07\/PS_AO_install_signatur-60x34.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/07\/PS_AO_install_signatur-100x56.png 100w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Customer signature on work order<\/h4>\n\n\n\n<p>Just like on service orders, you can now activate customer signatures on work orders. You can find the settings in <em>Group settings &#8211; Module settings &#8211; Work order settings<\/em>. There you will also find more requirements that can be set for a work order to be signed. To set these, admin rights are required.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"68\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sammanstallning_lista75q.png\" alt=\"Collection function symbol\" class=\"wp-image-15044\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sammanstallning_lista75q.png 75w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sammanstallning_lista75q-50x45.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2023\/03\/Symbol_sammanstallning_lista75q-60x54.png 60w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><figcaption class=\"wp-element-caption\">Collection function symbol<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Updating the position of several facilities via the collection function is done quickly and easily<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"gor-sa-har-for-att-uppdatera-position\">Do this:<\/h5>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <em>Register &#8211; Facility.<\/em><\/li>\n\n\n\n<li>Click on the collection icon.<\/li>\n\n\n\n<li>Click + Collection function to open the map.<\/li>\n\n\n\n<li>Mark all facilities you want to update by clicking<em> Yes<\/em> after any facility under the heading <em>Has an address,<\/em> then all those who have an address will be marked or\u00a0 mark all those who have <em>No<\/em> under <em>Has place<\/em>.<\/li>\n\n\n\n<li>Then click on the text<em> Update position from address<\/em> on the left under the map. Now the system will search for those who have an address but not a position and mark these.<\/li>\n\n\n\n<li>Then click Save on the right under the map. Done!<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image\"><a href=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/06\/PS_SO_Visa_status_crop.png\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"277\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/06\/PS_SO_Visa_status_crop.png\" alt=\"\" class=\"wp-image-17538\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/06\/PS_SO_Visa_status_crop.png 512w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/06\/PS_SO_Visa_status_crop-300x162.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/06\/PS_SO_Visa_status_crop-50x27.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/06\/PS_SO_Visa_status_crop-60x32.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2024\/06\/PS_SO_Visa_status_crop-100x54.png 100w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><figcaption class=\"wp-element-caption\">This function disappears if you uncheck the Service order setting Show status.<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">New Service order setting<\/h4>\n\n\n\n<p>If you do not want to use the system&#8217;s \u201cStatus\u201d field and expression on service orders, you can choose to remove it. Uncheck <em>Show status<\/em> in the Service order settings.<\/p>\n\n\n\n<p>This has been requested by customers who have chosen to create <em>Custom status<\/em> for service orders and\/or want service orders to be more like work orders.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Cost center<\/h4>\n\n\n\n<p>Field for Cost Center have been added to Agreements.<\/p>\n\n\n\n<p>If you have a cost center at the facility, this can be included in the quotation when you print with your own print template. Use the {Facility} tag.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Duplicate Quotation<\/h4>\n\n\n\n<p>At the bottom of a quote there is now a link to duplicate a quote.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h4 class=\"wp-block-heading\">Filter on single column<\/h4>\n\n\n\n<p>By selecting the list view and clicking the arrow next to a category, entering a search term and clicking enter, you can filter in that particular column. <\/p>\n\n\n\n<p>The feature is under development.<\/p>\n<\/div>\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"308\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_ToDo_filter_column.png\" alt=\"\" class=\"wp-image-17563\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_ToDo_filter_column.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_ToDo_filter_column-300x90.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_ToDo_filter_column-768x231.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_ToDo_filter_column-50x15.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_ToDo_filter_column-60x18.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/12\/PS_EN_ToDo_filter_column-100x30.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Updated 2024-07-01 Customer signature on work order Just like on service orders, you can now activate customer signatures on work orders. You can find the settings in Group settings &#8211; Module settings &#8211; Work order settings. There you will also find more requirements that can be set for a work&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[466],"tags":[],"class_list":["post-17550","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/17550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=17550"}],"version-history":[{"count":6,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/17550\/revisions"}],"predecessor-version":[{"id":17594,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/17550\/revisions\/17594"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=17550"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/categories?post=17550"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/tags?post=17550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}