{"id":21253,"date":"2025-03-07T10:37:13","date_gmt":"2025-03-07T09:37:13","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/?p=21253"},"modified":"2025-05-16T09:10:10","modified_gmt":"2025-05-16T07:10:10","slug":"25-03-06-image-on-measures-move-files-customer-user-guide","status":"publish","type":"post","link":"https:\/\/support.serviceprotokoll.se\/en\/25-03-06-image-on-measures-move-files-customer-user-guide\/","title":{"rendered":"25-03-06 &#8211; Image on measures, move files, Customer user guide &#8230;"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/03\/PS_EN_user_symbols_marked.png\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/03\/PS_EN_user_symbols_marked.png\" alt=\"\" class=\"wp-image-21153\"\/><\/a><figcaption class=\"wp-element-caption\">The red box shows where you see that other users have clicked Edit on an order while you are on it.<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Are there more people than you on an order?<\/h4>\n\n\n\n<p>THE FUNCTION IS TEMPORARILY DISABLED<\/p>\n\n\n\n<p>If more than one person has simultaneously clicked <strong>Edit<\/strong> on an order or customer card, you will see a symbol for each person in the upper left corner.<\/p>\n\n\n\n<p>The function is, for now, only available on computers and tablets, not on mobile.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/03\/login_popup_new_logo.png\" alt=\"\" class=\"wp-image-21122\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">We changed the logo<\/h4>\n\n\n\n<p>Our system is called Serviceprotocol.com, so we thought it would be better to use that logo on the login box instead of the company logo &#8211; OO Software AB.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video height=\"1268\" style=\"aspect-ratio: 2354 \/ 1268;\" width=\"2354\" controls=\"\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/03\/Flytta_filer.mov\"><\/video><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">Move files in and out of folders<\/h4>\n\n\n\n<p>Did the uploaded file end up in the wrong folder? Easy fix! Drag and drop the file into the correct folder.<\/p>\n<\/div>\n<\/div>\n\n<h4 class=\"wp-block-heading\">Add images on Work order under Measures<\/h4>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/03\/PS_EN_measure_add_image.png\" alt=\"\" class=\"wp-image-21112\"\/><\/figure>\n\n<p>Click Edit to add images to actions.<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/03\/The-customer-users-guide-to-Serviceprotocol-1.pdf\"><img decoding=\"async\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/03\/Customer_guide_cover-736x1024.png\" alt=\"\" class=\"wp-image-21250\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\">New guide to give your customer users<\/h4>\n\n\n\n<p>We have put together a simple guide that you can give to your new customer users. It is available as a pdf to download and as a separate article here on the support pages.<\/p>\n\n\n\n<p>To the articles:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.serviceprotokoll.se\/en\/kb\/create-account-for-customer\/\">Create account for customers<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.serviceprotokoll.se\/en\/kb\/the-customer-users-guide-to-serviceprotocol-com\/\">Customer users guide to Serviceprotocol.com<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Are there more people than you on an order? THE FUNCTION IS TEMPORARILY DISABLED If more than one person has simultaneously clicked Edit on an order or customer card, you will see a symbol for each person in the upper left corner. The function is, for now, only available on&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_searchwp_excluded":"","footnotes":""},"categories":[466],"tags":[],"class_list":["post-21253","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/21253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=21253"}],"version-history":[{"count":13,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/21253\/revisions"}],"predecessor-version":[{"id":22840,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/21253\/revisions\/22840"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=21253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/categories?post=21253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/tags?post=21253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}