{"id":22841,"date":"2025-04-26T09:32:31","date_gmt":"2025-04-26T07:32:31","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/25-04-22-set-ready-on-service-protocol\/"},"modified":"2025-05-16T09:25:41","modified_gmt":"2025-05-16T07:25:41","slug":"25-04-22-set-ready-on-service-protocol","status":"publish","type":"post","link":"https:\/\/support.serviceprotokoll.se\/en\/25-04-22-set-ready-on-service-protocol\/","title":{"rendered":"25-04-22 &#8211; Set ready on Service protocol"},"content":{"rendered":"\n<p>Should each assigned technician be able to mark their part of a service order as complete?<\/p>\n\n<p>CONDITIONS: The technician must be assigned to the order.<\/p>\n\n<h4 class=\"wp-block-heading\">Step 1: Set the permission<\/h4>\n\n<p>(requires admin rights)<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Go to <em>Group settings<\/em><\/li>\n\n\n\n<li>Click on the user who should have the permssion to clear his part.<\/li>\n\n\n\n<li>Under <strong>Service protocol check<\/strong> &#8220;Set individual ready&#8221;<\/li>\n\n\n\n<li>Now the user will see a new button \u2013 <strong>Set ready.<\/strong><\/li>\n<\/ol>\n\n<h4 class=\"wp-block-heading\"><strong>Step 2<\/strong>: When you have completed your part of a service protocol<\/h4>\n\n<ol class=\"wp-block-list\">\n<li>When ready click Set ready.<\/li>\n\n\n\n<li>The signature box opens and you sign your work.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"298\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_protocol_Setready.png\" alt=\"\" class=\"wp-image-22238\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_protocol_Setready.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_protocol_Setready-300x87.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_protocol_Setready-768x224.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_protocol_Setready-50x15.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_protocol_Setready-60x17.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_protocol_Setready-100x29.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Under <strong>Assigned<\/strong> you will now see a mark (a green check mark) that you have completed your part of the work.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"287\" src=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_SP_assigned_ready.png\" alt=\"\" class=\"wp-image-22236\" srcset=\"https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_SP_assigned_ready.png 1024w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_SP_assigned_ready-300x84.png 300w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_SP_assigned_ready-768x215.png 768w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_SP_assigned_ready-50x14.png 50w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_SP_assigned_ready-60x17.png 60w, https:\/\/support.serviceprotokoll.se\/wp-content\/uploads\/2025\/05\/PS_EN_SP_assigned_ready-100x28.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h4 class=\"wp-block-heading\">Do you also see the Sign button?<\/h4>\n\n<p>If you have the permission to sign, you also have the Sign button but it is &#8220;greyed out&#8221;.<br\/>Always <strong>start<\/strong> by <strong>Set ready.<\/strong><\/p>\n\n<p>The last technician to Set ready also needs to sign the entire order.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Should each assigned technician be able to mark their part of a service order as complete? CONDITIONS: The technician must be assigned to the order. Step 1: Set the permission (requires admin rights) Step 2: When you have completed your part of a service protocol Under Assigned you will now&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[466],"tags":[],"class_list":["post-22841","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/22841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=22841"}],"version-history":[{"count":1,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/22841\/revisions"}],"predecessor-version":[{"id":22842,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/22841\/revisions\/22842"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=22841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/categories?post=22841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/tags?post=22841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}