{"id":27077,"date":"2026-03-02T15:55:35","date_gmt":"2026-03-02T14:55:35","guid":{"rendered":"https:\/\/support.serviceprotokoll.se\/26-03-02-maintenance-fair-social-security-number-planning-multiple-orders-time-rounding-and-edit\/"},"modified":"2026-03-12T20:05:27","modified_gmt":"2026-03-12T19:05:27","slug":"26-03-02-maintenance-fair-social-security-number-planning-multiple-orders-time-rounding-and-edit","status":"publish","type":"post","link":"https:\/\/support.serviceprotokoll.se\/en\/26-03-02-maintenance-fair-social-security-number-planning-multiple-orders-time-rounding-and-edit\/","title":{"rendered":"26-03-02 – Maintenance Fair, social security number, planning multiple orders, time rounding and Edit*"},"content":{"rendered":"\n
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\"Maintenance<\/figure>\n<\/div>\n\n\n\n
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Meet us at the Maintenance Fair<\/h3>\n\n\n\n

March 10 – 13<\/strong> we will be at the Maintenance Fair<\/a> in Gothenburg, stand C03:29.<\/strong><\/p>\n\n\n\n

Sales and support are available every day to answer your questions or just chat for a while. Hope to see you!<\/p>\n<\/div>\n<\/div>\n\n

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Image 1. Added field for social security number in user settings.<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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Social security number in user settings<\/h3>\n\n\n\n

We have added a field for social security number in user settings.<\/p>\n\n\n\n

There is also a tag for your own social security number print template – {SocialSecurityNumber}.<\/p>\n\n\n\n

Here you find all tags that can be used to add timers from orders <\/a>on a template<\/a>.<\/a><\/p>\n<\/div>\n<\/div>\n\n

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Video 1. Here we have chosen a daily view and each order is planned to take 1 hour.<\/figcaption><\/figure>\n\n\n\n
Video 2. Here we have chosen a weekly view and each order is planned for a whole day.<\/figcaption><\/figure>\n\n\n\n
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Image 2. The top arrow shows an order (gray background) that is planned. The three arrows show orders that are marked (blue frame) for planning.<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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Plan multiple orders at the same time<\/h3>\n\n\n\n

By holding down the alt key you can select multiple orders. A blue frame shows which ones you have selected (see image 2)<\/p>\n\n\n\n

Then drag the orders to a day. You can see how many orders you have selected by a small number in the upper right corner of the order box.<\/p>\n\n\n\n

If you have chosen the day view<\/strong> (video 1), each order is placed on a separate hour<\/strong> in a row.<\/p>\n\n\n\n

If you are in weekly view<\/strong> (video 2), each order is placed on a separate day in a row.<\/p>\n\n\n\n

You can see which ones you have planned by the order having a gray background<\/strong> – see the upper arrow in image 2.<\/p>\n<\/div>\n<\/div>\n\n

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The screenshot shows the default settings with examples of how times are handled.<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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Time rounding<\/h3>\n\n\n\n

Don’t like the timer to round off in 15-minute intervals? You can change that in the Timer settings.<\/p>\n\n\n\n

Read how to set time rounding here.<\/a><\/p>\n\n\n\n

Setting the timer’s time rounding requires admin permissions.<\/p>\n<\/div>\n<\/div>\n\n

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An * indicates whether you can edit the service order.<\/figcaption><\/figure>\n<\/div>\n\n\n\n
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Do you need to change a Service Order that has already started?<\/h3>\n\n\n\n

It happens that a task is incorrect, a contact person or a selection in a custom field, for example. As an admin<\/strong>, you have access to a limited edit view and can correct the error.<\/p>\n\n\n\n

You will see an asterisk * next to the Edit button if you can change it. Changes you make will be added to the service log.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Meet us at the Maintenance Fair March 10 – 13 we will be at the Maintenance Fair in Gothenburg, stand C03:29. Sales and support are available every day to answer your questions or just chat for a while. Hope to see you! Social security number in user settings We have…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[466],"tags":[],"class_list":["post-27077","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/27077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/comments?post=27077"}],"version-history":[{"count":9,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/27077\/revisions"}],"predecessor-version":[{"id":27240,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/posts\/27077\/revisions\/27240"}],"wp:attachment":[{"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/media?parent=27077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/categories?post=27077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.serviceprotokoll.se\/en\/wp-json\/wp\/v2\/tags?post=27077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}