Information to administrators concerning modul settings on service object
Selecting/changing settings requires admin permissions.
Gå till Group settings – Module settings – Service object settings
View settings
- Invoiced to enabled
A field to indicate that another customer is to be invoiced is added. A drop down-list helps you find a customer. - Rented to enabled
A field to indicate leased to another customer is added. A drop down-list helps you find a customer. - Year activated
A field for manufacturing year are added. - Serial number enabled.
A field for serial number is added. - Machine number enabled
A field for machine number is added. - Auto generate machine number
The system gives the machine a machine number, automatically. Ie a serial number based on your most recently entered number. The number can be changed manually. - Time based service object
- Autogenerate serial number
- Contact enabled on service objects.
Field for contact information is added. - Use fixed intervals by default.
Check box. Checked is the default. The next service is created based on when the previous service was scheduled instead of when it was performed. - Use matching with previous service by default.
Check box. If checked, the next generated service will be based on the last performed service. This means that parts used, which deviate from the service interval, will be included. Service will be scheduled on the same day and time of the week and assigned to the same technician as previous service. - Use QR verification.
Enables the service technician to verify being at place by scanning a QR code. This function is currently not used. - Show service object QR.
Creates a QR code for the service object.
Learn more about QR codes. - Use multiple counters.
Enables multiple counters on a service object. - Use agreement number on service object
Creates a field for agreement number. This number is not retrieved from any agreements created in serviceprotocol.com but is a purely free text field. - Activate third part supplier
- Enable child service objects
Provides the possibility to specify a service object as a child object of a parent service object. The Parent object field is added to the service object record. The parent object record states that – and where – the object is used as a child object. No other connections are made between the two objects. The field is merely information. - Enable support for NFC tags
Read more about NFC tags here. - Custom information enabled
Makes the Custom information field visible. Read more about the field and creating templates for custom information. - Show unique ID
With this service object setting , a unique serial number (ID) is created for the service object. The ID is automatically generated and cannot be changed. This number is therefore in addition to the serial number and machine number. - Force overlapping service intervals
By default, this is checked and if the intervals do not overlap (See more under Service intervals) you will receive a warning.
If you uncheck this, however, you can enter intervals that do not overlap and you will not receive a warning.
If you change the selection, previously created ranges are not changed.
Create custom fields
When you need fields that are not in the system, you can create your own. Learn how to create custom fields here.
User permissions concerning service object
You change these settings by clicking on the username on the Group Settings page.
View, Edit, Create, Delete, Reading, Uploading, Delete/Edit uploaded files, Clone
