• 26-07-09 – User groups in the Time Report

    By giving a user the “View user group” and/or “Edit user group” user permissions for TIME REPORT, you give a user the ability to see time reports for everyone in the user group they are part of. Learn more about User groups. The setting requires admin permissions and is done…

  • 26-07-08 – Move multiple orders at once

    There is now a new option in the Planner settings: “Show bulk move”. This setting adds a Move date button to the Planner. This setting allows you to move multiple bookings from one day to another at the same time. Click the Move Date button. A popup opens where you…

  • 26-06-26 Choose how you want to receive notifications

    Set your notifications For each function, you can now choose how you want to receive the notification – email, SMS and/or push notification. It is now possible to control SMS/email/push in more detail per type of notification, so that, for example, you can have SMS activated for tag subscriptions without…

  • 26-06-16 – Book order on user group

    Book an order in the Planner for a user group Your user groups are now also bookable in the Planner and appear in the list of technicians when you make a booking. New and updated articles New article with tags for price and VAT Handle user permissions is supplemented with…

  • Planned maintenance 2026-06-17

    Our broadband provider is performing a planned maintenance work on June 17th between 00:01 and 05:00 CEST. This means that Serviceprotocol.com is temporarily unavailable.

  • 26-06-02 – Standard surcharge supplier invoice, quick addition to protocol, search for service objects on SO …

    New settings for supplier invoices Supplier invoices have two new features: Requires admin permission Read here about the new settings. New service protocol settings to choose from “Allow adding articles to performed service object parts/time from details view” and “Allow adding articles to service protocol “other materials/time” from details view”….

  • 26-05-26 – Update suppliers, self-checks and WO settings

    News concerning suppliers You can now add a separate email address for placing orders with a supplier. This is to be able to distinguish between ordering from and contacting a supplier. When you click Send email on a Purchase Order, the system first retrieves the supplier’s order email, if it…

  • 26-04-27 – Regarding comments, staff ledger and new settings and tags.

    Comments from previous service If there are comments from the previous service, this is shown with a ! in the comment symbol (speech bubble). For comments to be displayed, the Service Order setting – Show comment section from last service Staff ledger The personnel ledger function makes it possible to…

  • 26-04-15 – Concerning bookings, price field, currency …

    New Article setting If you want to be able to search on article group there now is a new Article setting: Search on article group in description Bookings copied When you add one or more additional bookings to an order, the first booking will be copied with the date, time,…