Easier creation of self-checks Default articles on Time If you have chosen to separate time articles in Article Settings, you have previously not been able to use the Default articles function. Now you can! To select which articles should be displayed under Default articles, select “Show as Default search” on…
To Do has two new filter choices When you want to make sure you have completed all your assigned orders, choose to filter by: Storage items Under filter settings we have added SHOW ONLY Storage items that Should be ordered Get statistics on fault reports We have added Fault Reporting…
The Planner has got a map view! Click the Show Map button. You will find the button on the far right below the list of days and resources (see image 1). When you click on the arrow that marks a booking and location, a box opens with more information about…
News for those of you who have set up your own SMTP We have added a From address field in SMTP. By default, the address you entered in the User field will be displayed. Settings for SMTP is made in Group settings – Email settings. Admin permissions are required. Currency…
New print templates tags Tags for assigned {Assigned} etc. You can find all tags for assigned in the article Tags for address, contact, signature, assigned and article. New tag in the editor In Email Settings – Templates, we have added a tag for the service object’s serial number and {yourRef}…
To increase security, we will be enabling multi factor authentication for all users. For now, you can choose to enable the feature yourself – do it for your own security. How to enable the feature You can activate it in your Account Settings. Click on your username and look for…
New user register To provide a good overview and make it easier to change permissions and user settings, we have created Register – Users. The register is only available to those with admin permissions. Read more about the user register. New feature for custom fields on service objects Information you…
In the Email settings, you can create a number of templates for your email or SMS mailings. Standard template for sending protocols and order confirmations for Work Orders and Service Orders. Order confirmations for Work Orders, Service Orders and Contact Orders. Templates you create here can then be selected in…
Model On a model, you can now see which template(s) have been used in the service interval. We have also added the ability to enter Custom Info on the model. When updating this information, you need to select the option “Apply changes to custom info”. Article number on service object…
By giving a user the “View user group” and/or “Edit user group” user permissions for TIME REPORT, you give a user the ability to see time reports for everyone in the user group they are part of. Learn more about User groups. The setting requires admin permissions and is done…
