New user setting Do you want each assigned technician to be able to set ready on his part of an order? Now it’s possible. The technician must be assigned to the order. The setting requires admin permissions. Do this: During work, you as a technician do the following: When you’re…
Order type on service interval Have you created your own order types for service orders and want the selection to also be included in new generated service orders? Do this: Order types in Custom fields The order types can be linked to your custom fields in Service order settings and…
Create your own templates for sending protocols and order confirmations on Work Orders and Service Protocols, order confirmations for Sales Orders and the Send email function for Purchase Orders and Quotations so you don’t have to fill in the “Subject” and “Message” fields every time you send an email. The…
Do the names of the check points “have status” not suit your way of working? You can edit the terms! The conditions for the different terms are the same. The standard term “Should be addressed” always gives a note that a measure is required and opens to create a work…
New Service object setting – Force overlapping service intervall The new service object setting “Force overlapping service intervals” is checked by default and if the intervals do not overlap you will receive a warning. You can read more about service intervals in the article about adding a service object. If…
New settings in the Planner To speed up the Planner, we have added a new setting under the “gear” – Auto update planner. Mark this setting when you need the planner to always be up to date, for example if you have the planner on a TV screen, if you…
Create template for order confirmation Now you can create your own template for your order confirmations for work orders. Use the same tags as for work order templates. Here you will find all tags. Upload the template under Group settings – Module settings – Work order settings. (Admin permissions required)…
News regarding Quotation The start page for Quotation has become a little more like orders. Not working? When you now click on “Not worked” in the time report, a time line is automatically added with the number of hours you are employed (e.g. 8 hours). Then select the type of…
Create filters in the Planner This works in the same way as all other places where you can create and save filters as default or favorite. How to create and save filter in the Planner From before, your favorite filters created in To do are also in Planner – Resource….
When you know the usual time required to perform a service When you create a new service object, you can enter the number of days normally needed for a service on the object. When you then post the work in the Planner, the system will adjust the time. Example: If…
