We are continuously working to improve Serviceprotocol.com and to develop new features. Despite this, the price for a standard license has remained at €50/month since 2018. To maintain our service level, we will implement a small price increase. The new price for a standard license will be €52/month (a 4% increase)….
Work order news Fast add Fast Add is now also available for Articles to be Ordered on Work Orders. Fast Add means you don’t have to click Edit on a work order to add articles. You need to have chosen the Work Order Settings – Use fast add articles and…
New Article Setting When you want to be able to change the VAT on an individual article, select the article setting “Use VAT per article row”. Without this article setting, the VAT field is locked, meaning you cannot change the VAT. With this setting, you can change the VAT on…
Now we are one step closer to making it easier to choose which supplier you want to order an article from. The next step will be to make it easier to access the created purchase order. UPPDATE 251218: Now you will find all purchase orders linked to a storage under…
To see the feature, you need to have permissions for Supplier Invoices. Contact someone at your company who has admin permissions. You can then find supplier invoices in the menu under Function. Here you upload supplier invoices that you have received as PDFs and can then add them to orders…
Set margin on article When you add an article and open the price field, there is now a new field – MARGIN. Here you can specify the margin in % that the article should have. The addition is automatically updated when you change the margin and vice versa.
“Create negative amounts” If you are going to create a credit order from an work order, you can select Create negative amount and the quantity will be entered with a minus sign (- 1). Does the credit order contain time articles? To keep the time on the technician’s time report, also…
Now you can insert tags to create e-mail messages specially adapted for your business. Learn more how to create standard email templates. Use these tags: Tag Gives this information {company} Group/ your company name {customer} Name of the customer {facility} {facility} = Facility name {address} {address} = Facility address, if…
Now we are launching a new icon! Quote has been given its own icon. All previous variations under quote have been replaced by this symbol – a stylised pen and paper. Previously, we used symbols for what was done with the quote, for example, that a work order was created….
New Work order settings “Save contact on facility and customer card” Last month we added the option to choose whether to save the orderer on the customer card. Now we have also fixed this for the contact person. Both are set to save by default, so if you don’t want…
