• 26-03-31 – News in statistics and about creating service objects on order

    New opportunities in Statistics When you choose to extract statistics for articles, a column opens where you can choose to filter by user – SHOW ADDED BY. This allows you to extract statistics on articles added by a specific user. Create a completely new service object on a new service…

  • How many Easter eggs can you find?

    During Easter, hidden Easter eggs will appear on various pages in the system. So stay logged in to app.serviceprotocol.com (if you celebrate Eastern don’t work, just chase egg!). Sometimes the Easter eggs are fully visible, sometimes you need to get close to the Easter egg with the mouse pointer to…

  • 26-03-13 Planned maintenance

    On Friday, March 13th between 06:30 – 07:00 CET, work will be carried out that may affect the availability of Serviceprotocol.com.

  • New settings January – February -26

    To make it a little easier for those of you who are choosing service protocol settings, here is a summary of new possible settings added in January – February this year. Service object settings Standard Service object status If you set which status should be the default, you don’t have to…

  • 26-02-10 – Customers order number, quote from fault report …

    The customer order number moved We moved the customer order number field to the top of the order. This applies to all features. The field is now located as in the pictures here, just above any custom fields you may have defined. Create quote from fault report At the bottom…

  • 26-02-05 – News on tags, comments …

    Subscribe on tags Set which tags you want to subscribe to in your Account Settings and you will receive a notification when a tag is used. You can access Account Settings by clicking on your username. Tags on quotations and fault reports Now you can also set tags on quotes…