support.serviceprotokoll.se
  • User Manual
  • News
    • Newsletter
  • Contact
  • Serviceprotocol.com
  • Sign in
  • English
    • Svenska (Swedish)

Updates and News

  • 24-10-10 – New compact view, printout settings, template info…

    • 10 October 2024
      • News
    • Supporten

    With the new setting option Compact orders, you get this compact list of your orders in the Resource view. Planned orders get a gray background so you can quickly see which ones are handled. To select this view, do the following: Don’t want price on prints? There are now settings…

  • 24-09-25 – Message log, Cancel button, clear all …

    • 25 September 2024
      • News
    • Supporten

    Minor changes that should save you time and notification of an error in the notifications.

  • 24-09-16 – search on suppliers’ article no. + test of document folders

    • 16 September 2024
      • News
    • Supporten

    Search by suppliers’ article numbers Do you only have the supplier’s part number available? By marking in the filter “Include the supplier’s article number and description in the search”, you will also get a hit on the suppliers’ article number. If you also want to be able to search for…

  • 24-09-05 – new price information section and new create service protocol

    • 5 September 2024
      • News
    • Supporten

    New field for Price All price information is now collected in a separate field under the assignment/object. Applies to work orders, service orders, sales orders and quotes. Create new service protocol Do you need to add a new service object to an existing service order? Use the Create new service…

  • 24-08-20 – tags added to orders, fault report development …

    • 20 August 2024
      • News
    • Supporten

    Tags added to orders Tags you put on the customer, facility and/or service object are now added to orders. You also see them in the detail list, but so far only on orders that are created or changed starting at 2024-08-20. Notes on Fault reports You can use notes on…

  • 24-07-30 – Change regarding assigned, new tags for own templates, date in a service templat

    • 31 July 2024
      • News
    • Supporten

    UPDATE 2024-08-02 Change concerning Assignment The assignment is now removed automatically IF all bookings are removed from the user on that order. Previously, you had to actively remove the assignment. Date in service template Do you often write dates in the service points? Add a service point to your service…

  • 2024-06-27 – Update position on facility, new service order setting, customer signature on work order etc

    • 27 June 2024
      • News
    • Supporten

    Updated 2024-07-01 Customer signature on work order Just like on service orders, you can now activate customer signatures on work orders. You can find the settings in Group settings – Module settings – Work order settings. There you will also find more requirements that can be set for a work…

  • 2024-06-16 – Easier way to choose category, multipel choise in self-check …

    • 16 June 2024
      • News
    • Supporten

    What categories do you want to see? Select which categories should appear as headings in the list views by selecting in the list. If you want to remove a category, deselect the category. Have you noticed that we have added category choices? The latest addition is “Created by” and in…

  • 2024-05-21 – offline, add template to protocol, time articles from agreement

    • 21 May 2024
      • News
    • Supporten

    Offline warning If you use the offline mode (Local database), log out the system and then are in a mode where you cannot reach the network, you cannot use the app. As a reminder of this, you will now receive a popup with a warning not to log out. During…

  • 2024-04-29 – Booking confirmation template (change), better function additional articles, duplicate agreement and customer signatur change

    • 2 May 2024
      • News
    • Supporten

    Have you created your own booking confirmation template? Read this! Now you can create different messages for your booking confirmations. Work orders, service orders and contact orders have all received their own fields in Email settings. Where you do not fill in your own template, the system uses the default…

Prev Next
  • 25-07-09 – Hide article for logged in customer and when printing an order
  • 25-07-03 – Deviation report
  • 25-06-24 – New Service points and Planner settings, New permission and Article group on Statistics
  • 25-06-16 – New service checkpoint, booking type setting, Custom field option
  • 25-05-27 – Tabs in Service orders
© Copyright Serviceprotocol.com
  • Swedish
  • English