One of our technicians has quit. How do I close their account?

When an employee leaves, you inactivate their username.
Removing (inactivating) users requires admin permissions.

Do this:

1. On the Group Settings page you will find all your users or go to Register – Users.
2. Click on the username you want to remove/inactivate.
3. Select Inactivate.
4. The username turns red and moves to the Inactive heading.

Your invoice for the next coming period will be automatically changed.