• 26-09-28 – New filter options, Statistics on Fault reporting, Quote news …

    To Do has two new filter choices When you want to make sure you have completed all your assigned orders, choose to filter by: Storage items Under filter settings we have added SHOW ONLY Storage items that Should be ordered Get statistics on fault reports The report provides the number…

  • Tags for articles

    ARTICLES Description {Articles} See how the table should be built in the example template that you will find at the bottom of this page.See tags for price and VAT here. {OtherArticles} Other aticles {TimeArticles} Used when you want to specify only remaining time. {NonTimeArticles} Used when you want to specify…

  • Tags bookings

    Tags to include bookings on printouts {Bookings} Create a table with the fields below. {User} Booked user {StartDayOfWeek} Day, start of booking {EndDayOfWeek} Day, end of booking {Type} Booking type {Description} Description added to the booking

  • Customize how adding articles looks

    You can customize what information about an article you want to see when you add it to an order. This feature is available in Edit mode. The details view is not affected by your Edit mode settings or when you use “quick add” articles. Click the cog wheel to select…

  • Importing Service orders

    The Excel import for service orders supports the following column headings: OrderNo. – Enter integers only. Blank or 0 gives the next available order number.Machinnr, MachineNo. or MachineNumber – existing machine number.CustomerNo. – existing customer number.SerialNo, MachineSerial, MachineSerialNo or MachineSerialNumber – existing serial number.Date, Date or Startdatum – order date.Planned…

  • 26-09-10 – Currency per customer and SMTP news

    News for those of you who have set up your own SMTP We have added a From address field in SMTP. By default, the address you entered in the User field will be displayed. Settings for SMTP is made in Group settings – Email settings. Admin permissions are required. Currency…

  • 26-09-03

    New print templates tags Tags for assigned {Assigned} etc. You can find all tags for assigned in the article Tags for address, contact, signature, assigned and article. New tag in the editor In Email Settings – Templates, we have added a tag for the service object’s serial number and {yourRef}…

  • Service order settings

    There are a number of settings for service orders and permissions that can be made. Go to the Group Settings page (requires admin permission). Set email addresses for ordering information concerning articles/parts Add email address(es) of the persons who will receive information about which articles to order, has been ordered…

  • Activate Multi factor authentication

    To increase security, we will be enabling multi factor authentication for all users. For now, you can choose to enable the feature yourself – do it for your own security. How to enable the feature You can activate it in your Account Settings. Click on your username and look for…