• 26-06-16 – Book order on user group

    Book an order in the Planner for a user group Your user groups are now also bookable in the Planner and appear in the list of technicians when you make a booking. New and updated articles New article with tags for price and VAT Handle user permissions is supplemented with…

  • Planned maintenance 2026-06-17

    Our broadband provider is performing a planned maintenance work on June 17th between 00:01 and 05:00 CEST. This means that Serviceprotocol.com is temporarily unavailable.

  • Tags for price and VAT

    These tags can be used in all places where a price section is used, i.e. work orders, service orders, service protocols, sales orders and quotes. 1. Recommended summary box This is a practical example of how totals can be laid out in a template. Sum excl. VAT {Gross} Discount {Discount}…

  • Tags Agreement

    Agreements can only be printed by creating your own print template, there is no standard print. The print template is uploaded under Group Settings – Agreement Settings. See attached file for instructions on how to build tables. Basic information Tag Description {AgreementNo} or {AgreementNumber} Agreement number including any number suffix…

  • 26-05-26 – Update suppliers, self-checks and WO settings

    News concerning suppliers You can now add a separate email address for placing orders with a supplier. This is to be able to distinguish between ordering from and contacting a supplier. When you click Send email on a Purchase Order, the system first retrieves the supplier’s order email, if it…

  • Time report with start and end

    If you use this setting, you specify a start and end time instead of a number of hours, e.g. 07:15 – 11:30 and 12:00 – 15:45 on your orders. If you have started a timer, the time will be added automatically when you end and switch the timer. Read more…

  • Upload price file

    The function chooses one of two working modes depending on what is in the import list: 1. Update per article group If the import list lacks article numbers, the update is done per article group.The system finds all articles that belong to the same article group in the database. For…