Here we describe the different fields that are available when you add a service object – in the form and in the Service Object wizard. Information about the different ways to add a service object please read the article Create service object. Use the wizard or not? Please note that…
At the bottom of a service object record you find the heading Service intervals. On a service intervall you can set: You can specify several different service intervals with different templates and service parts. When you perform a service order, you can also add service templates and service points (if…
NOTE: This is a special solution and before you as an admin choose this setting, we recommend that you contact us for more information. This setting opens special fields where you can enter how you have distributed your working time during the day. All hours must be distributed by yourself….
We are continuously working to improve Serviceprotocol.com and to develop new features. Despite this, the price for a standard license has remained at €50/month since 2018. To maintain our service level, we will implement a small price increase. The new price for a standard license will be €52/month (a 4% increase)….
Work order news Fast add Fast Add is now also available for Articles to be Ordered on Work Orders. Fast Add means you don’t have to click Edit on a work order to add articles. You need to have chosen the Work Order Settings – Use fast add articles and…
New Article Setting When you want to be able to change the VAT on an individual article, select the article setting “Use VAT per article row”. Without this article setting, the VAT field is locked, meaning you cannot change the VAT. With this setting, you can change the VAT on…
Under Deliveries, you make and view inbound and outbound deliveries in your storages. A delivery can be made in several different ways: Inbound delivery Click on the + sign to make a new delivery. Inbound via Purchase order Open the purchase order. Click the Create delivery button at the bottom of…
Used when each assigned technician should be able to mark their part of an order complete. Only when all assigned technicians have marked the part complete can the order be completed. Conditions: The technician must be assigned to the order. Admin – Set the permission Technician – do this: Last…
Now we are one step closer to making it easier to choose from which supplier you want to order an item. All purchase orders created for “order shortage” are listed under your storage. What is Order stock? Order stock alerts you when an article needs to be replenished. You set…
To see the feature, you need to have permissions for Supplier Invoices. Contact someone at your company who has admin permissions. You can then find supplier invoices in the menu under Function. Here you upload supplier invoices that you have received as PDFs and can then add them to orders…
