• Create Permission templates

    This function requires admin permissions. To avoid setting permissions every time a new user is added to your group, you can create templates for permissions. You can create multiple templates with different settings. When you then add users, you simply choose the template that fits best. Your templates are listed…

  • Create and use Custom Info Template

    If you often need to enter the same or similar information when adding new service objects, you can create a custom info template for this and, if suitable, set default values. Do this: When you then add a custom info template to a service object, you can select which parts…

  • 25-03-25 – New settings for the Planner

    Would you like to see more information in the planner? Then there are new options for settings – View settings for booking screen. The setting requires admin permission

  • Create and handle a service template

    A service template can be used to specify what to do on a service. It also forms the basis for the service protocol and provides traceability of what has been done and needs to be done in the future. Service templates can, for example, be created for the different steps…

  • Sign

    Here we have gathered information about signing. At the bottom there is information about settings regarding signing for administrators. If you have the permission to sign an order, you will see the Sign button at the bottom of an order or a completed service report. A popup will open where…

  • 25-02-11 – Set ready on order for each assigned user

    New user setting Do you want each assigned technician to be able to set ready on his part of an order? Now it’s possible. The technician must be assigned to the order. The setting requires admin permissions. Do this: During work, you as a technician do the following: When you’re…

  • 25-02-04 – New options on Order type

    Order type on service interval Have you created your own order types for service orders and want the selection to also be included in new generated service orders? Do this: Order types in Custom fields The order types can be linked to your custom fields in Service order settings and…

  • How address and contact are retrieved

    Address New work order, service order and sales order If an address is missing, the system moves on and looks for an address elsewhere. Addresses are retrieved in this order when you create an order via the + symbol: From Facility If the order is created from a facility, the…