• How to find Group Settings

    • 2 October 2025
    • Supporten

    Only those with admin permissions can access and change the page Group settings. Do this:

  • 25-09-30 – Planned maintenance

    • 23 September 2025
      • Information
    • Supporten

    On Tuesday, September 30th, between 4pm and 8pm (CET), maintenance will be performed. There may be disruptions.

  • Deviation report

    • 14 September 2025
    • Supporten

    A deviation report lists points where the status is not set to OK or Not applicable. You find the function under collection function on customer, facility, service object and service protocol. Do this: The csv file that is created contains information about the customer, facility, service object and all service components that you have created….

  • Article settings

    • 29 August 2025
    • Supporten

    Editing module settings and user permissions requires admin permission. User permissions concerning the Article register View, View price, Edit, Create, Delete, Change which user added an article*, Set time report info, Add article group, Remove/edit uploaded file. NOTE! A user needs to have the permission Show price under Article register and…

  • Planner settings

    • 27 August 2025
    • Supporten

    There are a lot of group settings that can be made for the Planner and that affect how the user sees the Planner. Go to Group settings – Planner settings. Admin permission is required. View settings View settings for booking screen When you click on a day or order in…

  • 25-08-20 – Parts to next service, news on Quotation, new Storage item

    • 21 August 2025
      • News
    • Supporten

    New service protocol setting – Show parts for next service This setting adds a special field to the service order where you can add articles/parts that need to be ordered for the next service. As usual, click on the “shopping cart” to create a purchase order. Admin permissions are required….

  • 25-08-07 – Settings concerning comments moved

    • 7 August 2025
      • News
    • Supporten

    The settings for showing comments on customer card, facility and service object has moved to Module settings – Group settings. Your choices have been included so you don’t need to do anything about the move. You can now use service templates on Fault reports and Reports.

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