This page contains general information about service objects. For instructions on adding new objects and what information can be added, click on the links below. In the register entry for a service object, you can see in which orders the object is used and find all of the object’s orders,…
New Service object settings Show wizard when creating a new service object This setting is for those of you who never use the wizard to add a service object. This will prevent the popup asking if the wizard should be used. Those who are attentive may notice that we have…
Merge Work orders If you have admin permissions, you can see and use the Merge work order function. This gives you the option to merge two orders when there are duplicates or if you want to merge two jobs on the same order. Click here for instructions and more information….
Only those with admin permissions can access and change the page Group settings. Do this:
On Tuesday, September 30th, between 4pm and 8pm (CET), maintenance will be performed. There may be disruptions.
New function on Custom statuses You can create custom statuses for work orders, service orders, error reports and service objects (Service Object Status). You can define the expressions for these based on your needs. You can now choose which status should be the default (see under 3 in the image)…
A deviation report lists points where the status is not set to OK or Not applicable. You find the function under collection function on customer, facility, service object and service protocol. Do this: The csv file that is created contains information about the customer, facility, service object and all service components that you have created….
Editing module settings and user permissions requires admin permission. User permissions concerning the Article register View, View price, Edit, Create, Delete, Change which user added an article*, Set time report info, Add article group, Remove/edit uploaded file. NOTE! A user needs to have the permission Show price under Article register and…
There are a lot of group settings that can be made for the Planner and that affect how the user sees the Planner. Go to Group settings – Planner settings. Admin permission is required. View settings View settings for booking screen When you click on a day or order in…
New service protocol setting – Show parts for next service This setting adds a special field to the service order where you can add articles/parts that need to be ordered for the next service. As usual, click on the “shopping cart” to create a purchase order. Admin permissions are required….
