Updates and News

Use your own mail server, select language your customers want protocol and emails in, new custom fields in Quotation and Sales Order and more.

How to use sub articles and how images added to service points is displayed on protocol prints.

Bem vindos todos os falantes de Português do Brasil! Agora serviceprotocol.com também está disponível em Português do Brasil. Clique no seu nome de usuário para selecionar seu idioma. Serviceprotocol.com is now available in these languages: Australian, Deutsch, Dutch, English, Español, Italiano, Norsk, Português do Brasil and Swedish. Click on your…

Now we have fixed so that you can include your logo in e-mails instead of the Serviceprotocol-logo. The logo added is the logo you uploaded under Group settings. To change to your logo do this: Booking confirmation template In addition to the logo, you can create a booking confirmation according…

Autumn 23’s first updates! Print SO, add image to service component, news in the Planner …

Adding article groups – new user permission We have added a user permission to add new article groups. Without that permission, you can only choose between already created article groups. By default, you do not have that permission. You therefore need to set that permission for the users who should…

New function on Work order – Split assignment If you want to split an assignment from a work order, for example if you did not finish one assignment but want to invoice the others, click on the split symbol (No. 1 in the image below) in the upper right corner…

Planner Added Booking Stash We added a column for temporarily orders when you need to move an order from a date and not yet know to when. Drag and drop to or from the column Booking stash. Activate the booking stash in the settings for the Planner. Want to go…