Show time utilization In the Planner, you can now see each user’s number of possible working hours. The number is taken from the user’s working hours setting and follows your selected view – month, week, day. At the top you see the total time for the entire workgroup. To the…
Set your notifications For each function, you can now choose how you want to receive the notification – email, SMS and/or push notification. You can make the settings in your account settings, which you can access by clicking on your username. On a computer, it’s at the top right. On…
Book an order in the Planner for a user group Your user groups are now also bookable in the Planner and appear in the list of technicians when you make a booking. New and updated articles New article with tags for price and VAT Handle user permissions is supplemented with…
New settings for supplier invoices Supplier invoices have two new features: Requires admin permission Read here about the new settings. New service protocol settings to choose from “Allow adding articles to performed service object parts/time from details view” and “Allow adding articles to service protocol “other materials/time” from details view”….
News concerning suppliers You can now add a separate email address for placing orders with a supplier. This is to be able to distinguish between ordering from and contacting a supplier. When you click Send email on a Purchase Order, the system first retrieves the supplier’s order email, if it…
Comments from previous service If there are comments from the previous service, this is shown with a ! in the comment symbol (speech bubble). For comments to be displayed, the Service Order setting – Show comment section from last service Staff ledger The personnel ledger function makes it possible to…
New Article setting If you want to be able to search on article group there now is a new Article setting: Search on article group in description Bookings copied When you add one or more additional bookings to an order, the first booking will be copied with the date, time,…
New opportunities in Statistics When you choose to extract statistics for articles, a column opens where you can choose to filter by user – SHOW ADDED BY. This allows you to extract statistics on articles added by a specific user. Create a completely new service object on a new service…
During Easter, hidden Easter eggs will appear on various pages in the system. So stay logged in to app.serviceprotocol.com (if you celebrate Eastern don’t work, just chase egg!). Sometimes the Easter eggs are fully visible, sometimes you need to get close to the Easter egg with the mouse pointer to…
Link to orders in the Planner In the Planner you can now go directly to an order without opening the booking. On the far right of a booking you will see a link symbol. In some browsers you will see that the mouse cursor becomes a pointing hand where you…
