UPDATE 2024-08-02 Change concerning Assignment The assignment is now removed automatically IF all bookings are removed from the user on that order. Previously, you had to actively remove the assignment. Date in service template Do you often write dates in the service points? Add a service point to your service…
Updated 2024-07-01 Customer signature on work order Just like on service orders, you can now activate customer signatures on work orders. You can find the settings in Group settings – Module settings – Work order settings. There you will also find more requirements that can be set for a work…
What categories do you want to see? Select which categories should appear as headings in the list views by selecting in the list. If you want to remove a category, deselect the category. Have you noticed that we have added category choices? The latest addition is “Created by” and in…
Offline warning If you use the offline mode (Local database), log out the system and then are in a mode where you cannot reach the network, you cannot use the app. As a reminder of this, you will now receive a popup with a warning not to log out. During…
Have you created your own booking confirmation template? Read this! Now you can create different messages for your booking confirmations. Work orders, service orders and contact orders have all received their own fields in Email settings. Where you do not fill in your own template, the system uses the default…
Book several technicians for the same order/time in the planner Do this: Change your own custom status when booking You can now change your own status in the popup when booking. If you do not use that function, the field is not displayed. Own status is often used to indicate…
Edit service object information on an order If you need to change the information about the object, click on the pen to the right of the name of the object. A popup will open where you can make your changes. Here you can also upload images and documents.All changes are…
Choose landing page when having admin permission If you have admin permissions, you can now choose which landing page you want. Previously, with admin permissions, you always landed on Group settings. Click on your username and select your landing page under Preferences. From Account Settings, you can also quickly access…
Several images at service points Now you can also add multiple images to a single service point. Book a resource faster Handle booking of resources without opening the order. You can also handle already made bookings by clicking Handle bookings. Send e-mail We’ve made the list of email addresses listed…
Remove prices from print on Service protocols Now you can finally separate the setting for the price of prints. The Remove prices from printing setting can be found on Work Order Settings and now also on Service Protocol Settings. You can find the setting under Print settings. Admin permissions is…
