25-01-20 – Not overlapping intervals, custom status on SO, new tags

New Service object setting – Force overlapping service intervall

The new service object setting “Force overlapping service intervals” is checked by default and if the intervals do not overlap you will receive a warning. You can read more about service intervals in the article about adding a service object.

If you uncheck this setting, however, you can enter intervals that do not overlap and you will not receive a warning.

Please note that this only works if you have day intervals, i.e. not if the object is Time-based.

The effect can be, as an example: An object must be serviced 3 times / year. You enter 3 intervals and 3 orders are created. As soon as you execute an order, a new one is created based on the executed interval. You will therefore always have 3 orders under Next service.

Upload register – clearer information when something went wrong

Now you see which records could not be uploaded. Hover over the green upload mark and a popup will open. In the case of certain errors, you also see why the record could not be uploaded.

Have custom statuses on service order?

Now you also see these under advanced search/filter on Service order, in To do and Statistics. We are not quite sure how they will be presented, so changes will be made. Right now, everyone is in a list.

Learn how to create and use custom status on work orders. A special article about custom status is in progress.

New tags for your templates

About articles {AddedBy} and {AddedDate} has been added on several places. {DeliveryDate} for delivery date on serviceorders/protocol.

Sales order/Order confirmation: {TotalPriceOrdered} – shows the total price for a row where the goods are ordered but not yet delivered {TotalPriceOrderedIncVat} – shows total price incl. VAT for a row where the goods are ordered but not yet delivered.

Quotation: {DefaultInterest}- Late payment interest. Requires that you have activated the function in Quotation settings.

Dokument with all tags can be downloaded from the Template page (scroll to the bottom)

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