Articles

Articles that are added to the article register appear as suggestions in various views in the system when articles are to be added, such as e.g. in a work order, when articles have been used.

Read more about adding article on order.

On the article register, you can see in which orders etc. an article is used, if the article has sub-articles and if the article appears as a sub-article and where.

If you use the storage function, you will also see information about stock status, reservations and transaction history.

Search article

The search function helps you narrow your search. You can search for only time articles, replaced or inactivated articles, articles with a specific tag, from a specific supplier, the supplier’s article number etc. Click the search icon.

EDI connection

Articles can be delivered by several suppliers and the supplier’s article number can be specified as a link to the specific supplier if desired. The main supplier is displayed in the pick list. See list of supported suppliers.

In the Article settings, you can specify whether you want to use EDI to update net and/or gross prices from suppliers.

Upload article register

To upload an existing article register, see the section Upload register. Always download a new version of the upload file when you need to upload a register, as fields are added from time to time.

Settings

What you see when you post or view an article is set with your admin account under Article Settings.

If you want to hide certain articles from logged-in customers and when printing, you set it using the Collection function.

Add an article

  1. Sign in to your account.
  2. Go to Register > Article register.
  3. Press the button with the +sign to the right of the search box.
  4. Enter the article number and description.These two fields are mandatory. The article number must be unique.
  5. If you have subgroups and the article should be linked to a Subgroup, you select the group, otherwise you skip that selection and the article is displayed for all subgroups.
  6. Add article group if used.
    Needs user permission.
  7. Fill in unit, gross, net etc.
    The more information you enter on the article record, the less work on the orders.
    VAT is stated as a percentage. If the customer does not have an organization number specified, the VAT is shown on each article line. If the customer has an organization number, VAT is not displayed.
  8. Fill in your other choices such as whether the article is tax reduced article or whether the article should be hidden from logged in customer and pdf prints.
  9. Note
    Here you can add information about the article.
  10. Subarticles
    If this article consists of one or more sub-articles, this is specified here.
    The sub-articles are listed on an order when you have added the article. No prices are taken from items listed as the sub-items. See example in picture 1.
    Read more about subarticles.
  11. Choose whether the article should be moved to Time reports (called Time article).
    • Enter a digit. 1 means that 1 hour is entered as 1 hour on the time report. For example, if you enter the number 2 here and have added 3 hours to the order, 6 hours (2 x 3 = 6) are moved to the time report.
    • Enter the time report type to use when this item is passed to the time report. Additional types can be added in the time report view (set by user permission).
      Read more about Time articles.
  12. If the need for a supplier exists, it is possible to add these by pressing the + Add supplier button.
    • The search function helps you find existing suppliers.
    • If a supplier is not registered, fill in the supplier name and this is added automatically to the register of suppliers. ATTENTION! Remember (when you are ready adding the article :)) give the new supplier a supplier number. You can find the supplier in Register – Suppliers.
    • Choose the main supplier by clicking the main supplier button (the star) if you have two or more suppliers of the article. The main supplier will then appear as supplier in the pick list. If you don’t choose a main supplier no supplier will show in the pick list.
      If there are only one (1) supplier that supplier is shown in the pick list.
  13. Press the Save button at the bottom of the page to save the new item.
Picture 1: Example of an order with an article with sub articles.

Last Modified

As soon as you open an article record, i.e. click on Edit, a date and the user name of the person who changed it are added under the heading “Last edit:”. To see the date of previous changes, click the arrow to the right. This also updates the “Last Modified” in the list mode.

Note: When you have uploaded an article register via the Upload Register feature, you will only see the date of that update in list mode. The Last Modified date on the article post itself doesn’t change.

Information about where the article is used

When an article is used on an order, it is listed under the heading Used in.

Which information is displayed differs depending on which function applies.

If you use the Storage module, quantities in stock and reserved are also displayed here.

For Sales orders, date shows the delivery date.

At the bottom of the article record there is a link to the Transaction history where you see a little more information about the article’s use.

Regarding Storage articles

Explanation of the information under + In stock

IN STOCK = Total in stock, i.e. those that are physically there including those that are reserved.

RESERVED AMOUNT: quantity reserved on orders.

AVAILABLE: items in stock minus items on reserve.

ORD. AMOUNT: number ordered in Purchase Orders.

DISPOSABLE: articles that can be reserved, in storage, including amount i purchase orders.

When is an article reserved in the storage?

When you add an article on a Work order or Sales order and have selected a storage, the article is reserved in the storage when saving the order.

Articles on a Service order are not reserved until you have started the execution of the service order and clicked Save. When you then sign the order, the article is pulled from stock (“Consumed Stock” in the Transaction history).

Under the Reservations tab, you will see a summary of reservations. It is a history and it does not say everything about the article.

If you want to see more about the transactions – reservations and when the article is used, by whom, etc., click on Transaction history at the bottom of the article record.

Regarding articles and clear signature

When you place articles on an order without signing, the articles are counted as “reserved” and when you then sign, they become “used”. 

If you remove the signature from an order or article, the articles will be returned to storage. When you then sign the order again, the articles are pulled from the storage again.

More about suppliers

Before importing existing articles but with new suppliers, you need to add the supplier to the supplier register. The new supplier is added to the list of suppliers on the article. It is not possible to exchange a supplier for a new one, but if you do not want to keep the supplier on the article, it needs to be removed from the article. Click Edit to remove.

If you import new articles, the supplier is automatically added to the register of suppliers.

Search suppliers’ part numbers and descriptions

By marking in the filter “Include the supplier’s article number and description in the search” you will also get hits on suppliers’ article numbers.

If you also want to get hits on the supplier’s article number on orders, a setting is required in Article settings. For that, admin permissions are required. See more under Information for admin.

Article Groups

You can fill in a new article group or choose among existing. Being able to add article groups is a user permission. If you do not have that permission you can only select from existing article groups. Read more about Article Groups.

In order to use Additional articles and Discount Letter you need to have Article groups.

Add an article on an order, customer …

If the article is not in the article register, when you add it to an order/offer/customer etc., a popup opens where you can add information about the article. The article is saved in the register.

Miscellaneous

In the footer you will find more possibilities.

Print

Printing a QR code. Read more about how to print QR codes here.

Replace article

If the article has been discontinued, you can replace the article with a new one. This updates the article on future orders.

Click the link Replace article. A popup will open. Select the article to replace with. If you choose to check the box Replace on service object and service order the article will also be replaced on service objects and service orders that are not performed.

Replaced articles are marked in red and the replaced article is listed in brackets.

Information about replacements is retained and if you replace in several stages, the most recent replacement is displayed on the article record.

Example: If you have changed article A1 to A2 and then change article A2 to A3, the replacement for article A1 will be entered as article A3.

Inactivate

If an article is no longer to be used and is not to be replaced by another article, it can be inactivated. Click Inactive. A pop-up will open where you can enter the reason for the deactivation (optional).

The article disappears from the register and can no longer be selected on orders. On previously created orders, the article remains for the sake of history.

If you need to see or activate the article again, filter on Inactive.

Upload documents

Anyone can upload documents on the article but deleting is a user permission.

History

Under History, you see all changes made to the article and when.

Transaction history

Shows all inventory activities on the article.

Remove as stock item

Removes the article from all stocks.

Remove article

If an article is on an order, inventory or deliveries, it cannot be removed. This is to be able to keep the history of orders.

To remove an article select list view and click on the wheel.

If you want to delete several articles, it is easiest to use the collection function.

Change multipel articles or article groups, set tags, VAT, print QR code …

If you want to change articles or article groups, it is easiest to use the collection function. Do a filtering on the articles or article group and click on the collection function symbol. Select the items to change and select what you want to change. Read more about the collection function.

The number to the right above the article list shows how many articles are listed and how many you have selected.

Information for administrators

Editing module settings and user permissions requires admin permission.

Permissions for users affected by the Article Register

View, View price, Edit, Create, Delete, Change which user added an article, Set time report info, Add article group, Remove uploaded file.

NOTE! A user needs to have the permission Show price under Article register and permissions under Pricing for the price to be displayed. This also applies to printouts such as protocols and orders.

Permissions for users concerning Supplier

View, Edit, Create, Delete

Module settings – Edit article settings
  • Set amount of default addition on articles. %. Add only a number.
    When new articles are added (ie articles that are not in the article register) or where the gross of the article is set to 0:-, this standard surcharge is added to the article price.
  • Scannable barcode formats
    Here you select which barcode formats can / may be used.
  • Include the supplier’s article number and description in the search
    By marking here, you will also get a hit on the suppliers’ article number and description when articles are added to orders, etc.
  • Set default article group
    When an article is created/added from, for example, an order, this article group is automatically selected for the article.
View settings
  • Separate time report articles 
    If the view should separate time report articles.
    The preset value is not to display Time as a separate part in work orders but under Articles.
  • Show last edit 
  • Use sub articles 
  • Use tax reduction
    (Sweden: ROT and RUT deduction)
  • EDI
    Getting article price via EDI is the easiest way to always have up to date prices in your article register. Choose to update net or/and gross price from EDI.
  • Set include article group on model search.
    Here you set which article groups you can search for in the group’s models to facilitate search for objects.
    You specify the article groups when you enter an article in the Article Register.
  • Addition Articles.
    If you need to always add mark-up (costs) to orders, Additional articles can be used. It could be, for example, a mark-up for consumables or on a shipping cost. Additional articles are automatically added to the order when you sign an order.

    Select the article, enter the percentage markup, set a maximum price for the markup and which article group the markup should be added to. The markup is applied to all articles in that article group when the article is on an order.

    To be able to distinguish between different markups, the article number, which generated the markup, is added after the name (description) of the markup article, see image below.

    NOTE: Additional articles are based on an article group. If you do not have article groups, you will not see this setting option.
Updated on 7 November 2024
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