Getting started

Contact och sellers or educators if you want advice and assistance. 1. Create an account Go to our website and...

To work with Serviceprotocol.com, you need: If you do not have access to an account, or do not know if...

The system has a number of symbols and colors as standard to make it easier for you. If you don’t...

Administrator account The person who creates the group automatically receives administrator permissions. They can then grant admin permissions to any...

Each new user generates a new license. Your charge will change automatically. Adding a new user requires admin permission. How...

As an administrator, you can manage permissions for your users and your customer users. By setting permissions, you give users...

With our templates, you can create files for uploading your records yourself. To be able to upload admin permission is...

As an administrator, you can add your own fields for Work Orders, Service Orders, Customer, Facility, Sales Order, Purchase Order...

When you sign in to the system, you start at the Perform – To Do menu. Here you see orders...

Serviceprotocol.com contains several ways to send messages to customers – booking confirmation, order confirmation, protocol, messages to and from customers...

By creating a template for Self-check, you can easily specify the type of Self-check to be carried out and how,...

These instructions apply to the standard printouts that are built into the system. If you have made and are using...

So-called EDI connection to suppliers makes it easy to order goods to orders. When the connection is in place, you...

This documentation describes how to import service objects into the system using an Excel file. For it to go smoothly,...

These keyboard shortcuts can be used in Serviceprotocol.com: Alt+N: Create new Alt+S: Save Alt+E: Edit Alt+C: Cancel Alt+L: Go to...